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"The rooms are clean and comfortable. I booked two rooms, and the king-size rooms with a mini living room are comfortable and big. If you have your family, the kids can stay there and have a tatami style. The staff who helped me check in are really nice but staff, but I don't find the staff so friendly. For this trip, we've been to many hotels in Japan, but I received different customer service in this hotel. Overall, the hotel is good because they have a shuttle bus to the airport and other places. "

"This is my first time coming to Japan with my family and I am so glad we’ve stayed in this hotel. Room is spacious and comfortable to sleep in. There are also restaurants and convenience stores inside the hotel. We highly recommended this hotel!"

"We stayed for one night before an early departure, and this hotel was perfect for that. It’s located right inside the airport, which made everything incredibly easy and convenient. The room was very nice—clean, comfortable, and well-equipped. Overall, a great stay and I highly recommend it for anyone needing a hassle-free stop before a flight."

"Great location, walking distance to Nijo Castle and public transportation."

"Very good hotel, well situated and excellent service "

"very nice hotel "

"Stayed here 22 years ago on my honeymoon. Came back with our two sons and it is still a fantastic hotel. Perfect location to see Tokyo with a family. Staff are amazing. The roof top bar is special. Rooms are great and location is perfect."

"Not close to a lot of restaurants "

"Second time staying at this property in the last 3 years and it’s a good place to stay. Close to the train station and a couple bakeries which have become a favourite. Unfortunately there’s not much else to see or do in the immediate vicinity"