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Shenzhen Castle Hotel

4.5 star property
Luxury hotel with 3 restaurants and marina

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Photo gallery for Shenzhen Castle Hotel

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
1 bedroom, premium bedding, minibar, in-room safe
Terrace/patio
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Duplex, 1 King Bed, Balcony, Golf View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Duplex, 1 King Bed, Balcony, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
  • 82 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Golf View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Balcony, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
  • 89 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
  • 42 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
  • 42 sq m
  • Golf view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Double Room

Lake view

Executive Double Room

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Premium bedding
  • 42 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Shenzhen Longgang City Centre by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 272 reviews
The price is S$122
includes taxes & fees
30 Mar - 31 Mar
Crowne Plaza Shenzhen Longgang City Centre by IHG
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About the area

Map
Genzon Golf Club, Baohe Road, Ailian Street, Longgang District, Shenzhen, Guangdong, 518116

What's nearby

  • Shenzhen Longgang Universiade Center - 4 min drive - 4.1 km
  • Longgang Vanke Plaza - 4 min drive - 4.4 km
  • Universiade Shenzhen Sports Center - 6 min drive - 5.3 km
  • Dameisha Beach - 41 min drive - 27.5 km
  • Dameisha Seaside Park - 43 min drive - 29.3 km

Getting around

  • Zhangbei Station - 8 min walk
  • Pingshan High-speed Railway Station - 9 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 68 min drive

Restaurants

  • ‪宝荷君豪大酒店有限公司 - ‬14 min walk
  • ‪雄昌实业有限公司 - ‬19 min walk
  • ‪亿佰家万乐福百货 - ‬13 min walk
  • ‪龙岗生态风景林 - ‬7 min drive
  • ‪一鸣化工有限公司 - ‬7 min drive

About this property

Shenzhen Castle Hotel

Luxury hotel near Universiade Shenzhen Sports Center
Located close to Crane Lake Fortified Hakka Village and Hakka Culture Museum, Shenzhen Castle Hotel provides an adjacent golf course, a marina and an airport shuttle. Tee up with amenities such as a driving range at this hotel. Indulge in aromatherapy, hydrotherapy and a Thai massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and tennis courts
  • Express check-out, express check-in and massage treatment rooms
Room features
All 220 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate dining areas.
More conveniences in all rooms include:
  • Designer toiletries and hairdryers
  • TVs with cable channels
  • Wardrobes/cupboards, balconies and separate dining areas

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:30 AM to 5 PM on request
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 136 for adults and CNY 136 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Daqiao
  • Lobby Lounge
  • Rong Yue
  • Show Bar
  • Western Restaurant

Things to do

  • 36-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 13,993 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms
  • Steam room
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in

Renovations and closures

The following facilities are closed for Lunar New Year:
  • Golf course

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 136 for adults and from CNY 136 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:30 AM to 10 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Shenzhen Castle Hotel
Shenzhen Castle
Shenzhen Castle Hotel Hotel
Shenzhen Castle Hotel Shenzhen
Shenzhen Castle Hotel Hotel Shenzhen

Frequently asked questions

Does Shenzhen Castle Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 6:30 AM to 10 PM.

Is Shenzhen Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shenzhen Castle Hotel?

Self-parking is free at this property.

What time is check-in at Shenzhen Castle Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Shenzhen Castle Hotel?

Checkout is at noon.

Does Shenzhen Castle Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM-5 PM on request. A fee of CNY 500 per vehicle applies.

Where is Shenzhen Castle Hotel located?

Located in Longgang District, this luxury hotel is 2.6 mi (4.2 km) from Universiade Shenzhen Sports Center and 4.1 mi (6.6 km) from Crane Lake Fortified Hakka Village and Hakka Culture Museum. Dafen Oil-Painting Village and Shenzhen Guanlan Landscape and Cultural Park are also within 20 mi (32 km). Zhangbei Station is 8 minutes by foot and Ailian Station is 30 minutes.

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Shenzhen Castle Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 68 reviews
Rating 8 - Good. 19 out of 68 reviews
Rating 6 - Okay. 1 out of 68 reviews
Rating 4 - Poor. 0 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM P

This hotel has the best view among all my hotel stay. Extremely nice view of a beautiful golf court with contours of green and a lake. Staffs are friendly and helpful, especially Tom who helped me order a taxi. 👍
Stayed 1 night in May 2024

8/10 Good

Matt

Top property. A sanctuary in the city.
Perfect place for us on business. A true sanctuary within a big China city. On the golf course. Good service. Great food and amenities. Rooms excellent too. Second stay here. Will be back.
Stayed 3 nights in Nov 2023

10/10 Excellent

taesan

Very good
Very good
Stayed 3 nights in Oct 2023

8/10 Good

Teddy

smoking on NON smoking floor! Very annoying!
Stayed 2 nights in Apr 2023

10/10 Excellent

Sebastian

Stayed 7 nights in Oct 2024

10/10 Excellent

Mustafa

Stayed 3 nights in Aug 2024

10/10 Excellent

Mei Yi

Stayed 1 night in Jul 2024

10/10 Excellent

Gijsbert

Heel comfortabel hotel. De medewerkers zijn zeer behulpzaam. Ook een uitstekend Japans restaurant. Het enige wat mist is een leuke hotelbar..
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafiqul

Stayed 2 nights in Mar 2024

8/10 Good

Sze Kit Jeremy

員工友善，對顧客要求認真，以客為先，顧客可迅速得到回應。
Stayed 2 nights in Aug 2023

10/10 Excellent

Justin

Stayed 1 night in Sep 2020

10/10 Excellent

seung wai

值得一住
舒適，平靜，環境一流，服務週到。不錯的渡假酒店。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Superb hotel with great facilities. Quite expensive in the restaurants. The golfing range is a fun activity to do after a long day of meetings. When booking we choosed to live 3 people in one double room which should have been available but upon check in the staff told us there is no room for an extra bed. Quite dissappoitning to book one more room just for this reason. But the hotel are in great condiition, the food may be expensive but is delicious. The indoor pool are very large. Overall a great visit and a great hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Clean and quiet. Impeccable service!
Great hotel with great service! There isn't much to do around Longgang, but the hotel itself has wonderful food, impeccable rooms with a view, an excellent gym and sauna situation. Very comfortable and my go-to hotel whenever I'm in Longgang on business!
Stayed 3 nights in Aug 2019

10/10 Excellent

Mei King

優越酒店
各方面也很優越 前線員工服務態度極好 真正覺得受尊重和享受感覺
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

A quiet break from SZ
This is, by far, the best hotel in Longgang area. I've stayed here several times now. It's very quiet and serene -- a nice reprieve from the city, if that's what you're looking for. Rooms are spacious with great views of the golf course. The hotel staff is wonderful, friendly and helpful -- they've done everything from helping order food delivery to even accompanying me to the hospital on my last trip, when I had a fierce ear infection; truly incredible. The food is great, gym is clean, and sauna is top notch.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Yiu Fai

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

好好好
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Hang

絕對推薦
住過幾次，冇得彈
Stayed 1 night in Apr 2019

10/10 Excellent

Xiangyin

周末度假理想选择
度假十分理想。住两天送了4张高尔夫练习场券，环境很好，房间正对高尔夫球场的大湖。早餐丰富，有现做的很多吃的。泳池也不错，就是桑拿一般，温度低，且只有湿蒸。如果出酒店去其他地方会很不方便。
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

第二次入住，依然感覺不錯，還會再去
Stayed 1 night in Dec 2018

10/10 Excellent

CAROLINE

Stayed 1 night in Dec 2018

10/10 Excellent

Charles

Incredible quality and Service at Shenzen Castle!
Amazing hotel, by far the best place I stayed on my China trip, will be staying there in any future trip to Shenzen! The level of service and the cuisine were unparralleled, and the rooms left no detail wanting!
Stayed 1 night in Sep 2018