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Four Points by Sheraton Shenzhen

4.0 star property
Experience urban excitement blended with serenity amidst Four Points by Sheraton Shenzhen’s vibrant setting.

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Photo gallery for Four Points by Sheraton Shenzhen

Lobby
View from property
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Exterior
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Four Points by Sheraton Shenzhen, near the bustling Coco Park Shopping Center and Huaqiangbei, offers a modern retreat. Take in the serene surroundings of its garden or indulge in a rejuvenating coffee at the cafe. Guests can unwind with yoga classes at the health club, take advantage of dry cleaning/laundry services, and enjoy Asian cuisine for dinner.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Housekeeping
The current price is S$106
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 26.4 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Shower/bath combination
  • 65.0 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Living area

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Bathrobes
  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 26.4 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Shower/bath combination
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 152 reviews
The price is S$115
includes taxes & fees
10 Feb - 11 Feb
Holiday Inn Express Shenzhen Futian Center by IHG
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About the area

Map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038

What's nearby

  • Shenzhen Convention and Exhibition Center - 4 min drive
  • Coco Park Shopping Center - 4 min drive
  • Huaqiangbei - 5 min drive
  • Huanggang Border Crossing - 5 min drive
  • Dongmen Pedestrian Street - 8 min drive

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪鱼满塘 - ‬8 min walk
  • ‪肯德基 - ‬12 min walk
  • ‪深圳碧炉茶坊 - ‬11 min walk
  • ‪桂花餐厅 - ‬7 min walk
  • ‪花园酒吧 - ‬5 min walk

About this property

Four Points by Sheraton Shenzhen

Upscale hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Huaqiangbei, Four Points by Sheraton Shenzhen provides a coffee shop/cafe, a garden and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Fitness classes and yoga classes are offered at the health club; Four Points by Sheraton Shenzhen also has dry cleaning/laundry services, car hire on-site and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, a reception hall and ATM/banking services
  • A front desk safe, 14 meeting rooms and luggage storage
Room features
All 438 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hairdryers
  • 40-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 35 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • China Spice
  • Taste
  • The Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (5,651 square foot of space)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 208 for adults and from CNY 104 for children
  • Self-parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

Does Four Points by Sheraton Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Four Points by Sheraton Shenzhen?

As of 9 Feb,2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Shenzhen on 22 Feb,2025 start from S$106.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Shenzhen?

Self-parking is available for CNY 35 per day.

What time is check-in at Four Points by Sheraton Shenzhen?

Check-in start time: 3:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Shenzhen?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Shenzhen located?

Located in Futian, this hotel is within 3 mi (5 km) of Shenzhen Convention and Exhibition Center, Huaqiangbei and Coco Park Shopping Center. Splendid China Folk Village and Dongmen Pedestrian Street are also within 6 mi (10 km). Futian Checkpoint Station is 10 minutes by foot and Futian Bonded Area Station is 13 minutes.

Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 187 out of 555 reviews
Rating 8 - Good. 255 out of 555 reviews
Rating 6 - Okay. 77 out of 555 reviews
Rating 4 - Poor. 23 out of 555 reviews
Rating 2 - Terrible. 13 out of 555 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Stayed 1 night in Nov 2024

10/10 Excellent

Nandita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 1 night in Sep 2024

10/10 Excellent

Yee Fatt, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

10/10 Excellent

Mayank, Ahmedabad

Stayed 2 nights in Dec 2024

6/10 Okay

Pansy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far away from subway.
Stayed 2 nights in Oct 2024

8/10 Good

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Romeo

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024

10/10 Excellent

GURUPRASADJEEVAN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Stayed 5 nights in May 2024

8/10 Good

Baron, Mountain View

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
Stayed 1 night in Apr 2024

10/10 Excellent

EE LING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Tea

Stayed 1 night in Nov 2023

6/10 Okay

Aki

Stayed 1 night in Oct 2023

10/10 Excellent

Guangyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Mack Fiona

Stayed 2 nights in Jul 2023

8/10 Good

Bilguun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

zia

Stayed 2 nights in Jun 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Ngai Lui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was ok. Biggest issue for me was the location. It’s inside a free zone. Good for people doing business in the area though.
Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning does not work in this building apparently. I was put in two separate rooms and the first never reached lower than 25.5 degrees C and the second got down to 24 C by morning but stayed around 25 most of the night. I like it cold when I sleep so, needless to say I slept very little on the uncomfortable bed. The only thing pleasant were the pillows. The rooms looked like they hadn’t been updated since the 80s and I was disappointed with almost all aspects of this stay, especially for the price. No amenities were open, including pool and spa, which were the main reasons for booking here, and manager was unreasonable and unyielding when asked for a discount, Marriott points, or some sort of compensation due to terrible stay, and no amenities. I would not recommend anyone stay at this terrible hotel unless they like wasting money.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020