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Metropark Hotel Shenzhen

4.0 star property
Central hotel connected to a shopping centre in Luohu with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropark Hotel Shenzhen

Front of property
Interior
Living area
Living area
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Suite，2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Suite，2 Single Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite，1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Suite，1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Living area

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Suite

Living area

Comfort Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 80.0 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed and 1 Double Bed

View all photos for Luxury Suite

View from room

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite，2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Business Suite，2 Single Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Business Suite, 1 Double Bed

1 bedroom, premium bedding, minibar, in-room safe

Business Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
2088 Dongmen Road C, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 11 min walk - 0.9 km
  • The MixC Shopping Mall - 3 min drive - 3.0 km
  • Luohu Port - 4 min drive - 3.9 km
  • Huaqiangbei - 4 min drive - 4.2 km
  • Shenzhen Convention and Exhibition Center - 8 min drive - 8.5 km

Getting around

  • Shenzhen Station - 3 min drive
  • Shaibu Station - 11 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 42 min drive

Restaurants

  • ‪天之马自由摄影 - ‬9 min walk
  • ‪玉之雅旅游用品有限公司 - ‬5 min walk
  • ‪深圳栢丽雅集服装有限公司 - ‬5 min walk
  • ‪爱吧酒吧 - ‬5 min walk
  • ‪金洋洋毛线批发行 - ‬5 min walk

About this property

Metropark Hotel Shenzhen

Upscale hotel near Dongmen Pedestrian Street
Located close to Luohu Port and Huaqiangbei, Metropark Hotel Shenzhen provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), express check-in and smoke-free property
  • ATM/banking services, wedding services and a porter/bellboy
Room features
All 275 rooms include comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and separate dining areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Separate sitting areas, separate dining areas and fridges

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 66 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,660 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 120.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 66 per person
  • Rollaway bed fee: CNY 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Metropark Shenzhen
Metropark Hotel Shenzhen
Metropark Shenzhen
Metropark Shenzhen Hotel
Shenzhen Metropark
Shenzhen Metropark Hotel
Metropark Hotel Shenzhen Hotel
Metropark Hotel Shenzhen Shenzhen
Metropark Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Is Metropark Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropark Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at Metropark Hotel Shenzhen?

Check-in start time: 2 PM; check-in end time: 6 AM.

What time is check-out at Metropark Hotel Shenzhen?

Checkout is at noon.

Where is Metropark Hotel Shenzhen located?

Located in Luohu, this hotel is 0.5 mi (0.9 km) from Dongmen Pedestrian Street, and within 3 mi (5 km) of Huaqiangbei and Luohu Port. Shenzhen Convention and Exhibition Center and Coco Park Shopping Center are also within 6 mi (10 km). Shaibu Station is 11 minutes by foot and Laojie Station is 12 minutes.

Metropark Hotel Shenzhen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 1000 reviews" "
Rating 8 - Good. 512 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Taresa

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ve stayed in this hotel many times before, but many years ago. It is in the help of all the shopping and eating, so the location is 10 out of 10. However, this time I decided to stay with them again. But the hotel is looking super rundown and the hallways and rooms smells like rotten egg. I unfortunately will not be staying at this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Very convenient, metro is literally underneath the hotel and it’s surrounded by thousands of shops.
Stayed 7 nights in Jan 2020

8/10 Good

Jim, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ideal for my needs and interests. Sit above the subway, great value, spacious room like a mini sweet with kitchette. Maid was very happy person.
Stayed 6 nights in Dec 2019

2/10 Terrible

Winston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Booking issue
Booking record show confirmed with breakfast but hotel do not have record. It is a screw-up between Hotel, com and Metropark.
Stayed 2 nights in Dec 2019

8/10 Good

Brax, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service
The room type I booked still not available even I checked in the late afternoon time. The staff is nice to change a similar type of room for us.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on top of the Metro, near the food street and the malls. Basically, it is in the heart of all things.
Stayed 4 nights in Dec 2019

8/10 Good

Dawn Bee Guat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we were happy with our stay at Metropark Hotel. Very convenient to take the lift straight down to Shaibu Metro and a lot of shops and restaurants nearby. The room was large and comfortable. They can improve by providing some plates which could be used in the microwave oven. Some teaspoons or stirrers would make it easier when we made our coffee.
Stayed 5 nights in Dec 2019

4/10 Poor

Jane, New York

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People smoke on non-smoking floors with doors open. Smokes were in the air system. Even though we were supposed to be in non- smoking rooms, it still filled with smoke smells and allergens which made all of us sick with some kind of respiratory allergic reactions, such as eyes, nose, throat irritations, itchiness, and coughing. Non-smoking signs were posted, but no policy, such as fines, used to stop smoking violations. House keeping can be better.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with big room, however, the room is pretty run down...
Stayed 3 nights in Dec 2019

10/10 Excellent

Louis, SG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than I expected, before the trip I was reading the comments here and it turns out to be a fine experience for me. First, the hotel location is great just right above the SaiBu metro station(exit A2)which you can take a lift straight up your hotel room. Second, there are a lot of food options within the hotel vicinity, HDL is diagonal across the hotel in the Maoye shopping mall. Third, its a walking distance to the famous DongMen shopping street. The hotel staff are decent and greeted us when we are taking lift. The hotel room is huge and in fact its basically a suite, it has a living room and a bedroom. The decoration and fixture are pretty outdated, beds are really hard but was given a choice to select from a range of pillows.
Stayed 5 nights in Nov 2019

2/10 Terrible

mouniffawaz, Beirut

Disliked: Staff & service, amenities, property conditions & facilities
You get an old suite for a room rate. If you don’t know Chinese, you are killed.
Stayed 1 night in Nov 2019

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Convenient location to places to eat and shop, and direct exit (A2) from Shaibu MTR. Rooms were big and clean though the toilet was a little small. Staff were friendly and helpful. Luggage storage service could have be better. There were 6 of us with 12 luggages after check-out, yet we were just asked to leave them in the lobby and doesn't seem very secure (1 luggage tag for the 12 bags). It is only upon prompting that the staff took a filmsy string to tie the luggages together.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, very clean, but I see have Kitchen but no facilities to cook. Also Internet very poor
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
This location is advertised as being 3 mins of drive from commercial city/shopping area. where it takes over 15 mins to get there by car. Imagine all your shopping items in hand waiting for cab to take you back and then fork over quite a bit for cab. not cool. EXPEDIA didnt help at all with the extreme disappointment and false info. Not happy
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Not up to standard
Hotel was not up to 4 star standard.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

SIU HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

yeeseng

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We book 4 rooms and check in at 1am. the receptionist auto upgrade all of our rooms.The location is great. Eateries around the hotel is available even after midnight. MTR is just below the hotel. Very convenient
Stayed 3 nights in Oct 2019

6/10 Okay

wai k

Liked: Cleanliness, room comfort
Chinese American, live in USA. Worldwide traveler
The location is good, but direction is hardly to find, it’s simple to put subway exit A2, it would make much easier, take me hours and no body knows the name of the hotel “Metropark “, one of the subway customers service center said only in Hong Kong, not in Shenzhen area. Hotel is very old, WiFi is a joke, breakfast is very good, this is my third choice hotel if I need a hotel in Shenzhen.
Stayed 2 nights in Oct 2019

4/10 Poor

EDWIN

Disliked: Staff & service
No Basic Standard Hotel!!!
Guest Services are absolutely bad for hospitality industry. Poor management, Front Office promises.. but never fulfilled, causing embarrassment and losses to my business arrangements. Security guards not helpful & lazy, yet telling the guests false facts and illogical explanations. Room services... unfriendly and full of excuses, taking guests as 'FOOL'. Appreciated, if the hotel management can be in touch with me directly. The staffs are not qualified to be in the hospitality industry, Customer / Guests Training is definitely a MUST!!
Stayed 3 nights in Oct 2019

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Good Location, lots of restaurant nearby. Rooms are big and clean.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible by lift from MRT station exit. Hotel a bit old but room well maintained.
Stayed 6 nights in Sep 2019