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Crowne Plaza Shenzhen Futian, an IHG Hotel

4.5 star property
Luxury hotel connected to the convention centre in Shenzhen with 3 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Shenzhen Futian, an IHG Hotel

Front of property
Lobby
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is S$141
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Upgrade Premium Room

Premium bedding, down duvets, minibar, in-room safe

Upgrade Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for 2 Twin Beds Premium Room

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard High Floor

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Twin Beds Standard

Premium bedding, down duvets, minibar, in-room safe

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Standard High Floor

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Standard

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Business Lounge Access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Business Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Business Lounge Access

Room amenity

Suite, 1 Bedroom, Business Lounge Access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 91 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, City View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Business Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Premium Room

Premium bedding, down duvets, minibar, in-room safe

1 King Bed Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (116)
The price is S$114
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel
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About the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

What's nearby

  • Coco Park Shopping Center - 17 min walk - 1.4 km
  • Huaqiangbei - 3 min drive - 2.8 km
  • Shenzhen Convention and Exhibition Center - 4 min drive - 3.4 km
  • Huanggang Border Crossing - 5 min drive - 5.2 km
  • Window of the World - 8 min drive - 9.9 km

Getting around

  • Hong Kong Lok Ma Chau Station - 5 min drive
  • Shopping Park Station - 5 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 35 min drive

Restaurants

  • ‪知本味 - ‬3 min walk
  • ‪子都概念川菜 - ‬2 min walk
  • ‪海苑酒家 - ‬3 min walk
  • ‪雅舍私房菜 - ‬3 min walk
  • ‪小辣椒 - ‬2 min walk

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Crowne Plaza Shenzhen Futian, an IHG Hotel provides a free food/drink shopping service, shopping on-site and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and dim sum. Fitness classes and yoga classes are offered at the gym; Crowne Plaza Shenzhen Futian, an IHG Hotel also has a garden, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, luggage storage and wedding services
Room features
All 391 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna Chinese Restaur
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura Japanese Restau

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crowne Plaza Shenzhen Futian, an IHG Hotel?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian, an IHG Hotel on 24 Nov,2024 start from S$141.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Shenzhen Futian, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Checkout is at noon.

Does Crowne Plaza Shenzhen Futian, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian, an IHG Hotel located?

Located in Futian, this luxury hotel is 0.9 mi (1.4 km) from Coco Park Shopping Center, and within 3 mi (5 km) of Shenzhen Convention and Exhibition Center and Huaqiangbei. Window of the World and Shenzhen University are also within 9 mi (15 km). Shopping Park Station is 5 minutes by foot and Futian Station is 8 minutes.

Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 602 reviews" "
Rating 8 - Good. 251 out of 602 reviews" "
Rating 6 - Okay. 63 out of 602 reviews" "
Rating 4 - Poor. 16 out of 602 reviews" "
Rating 2 - Terrible. 7 out of 602 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cuilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Stayed 2 nights in Oct 2024

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Hae Sung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay - Breakfast made it!
Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024

10/10 Excellent

Fareed

Stayed 6 nights in Apr 2024

8/10 Good

Rafiqul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024

6/10 Okay

Baltazar

Stayed 1 night in Jun 2024

6/10 Okay

Felicia

Business traveller
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Option, Great Value
Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and complete breakfast
Stayed 1 night in May 2024

8/10 Good

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Leo

Stayed 1 night in May 2024

10/10 Excellent

Daniel

Business traveller
Great place.
I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

esmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fantastic and staff were very helpful! Thank you to the bell service boys (eg. Caesar, Benjamin etc the whole crew!) for helping me get my parcels :) really appreciate it!
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and staff is nice. Always stay at Crowne Plaza in other cities. Service is consistent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Debby, Walnut Creek

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Zhaojiang

Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Good hotel, new and modern. Courteous staff with at least broken English, no problem with communication. Walking distance to a huge shopping centre and subway. Lots of eating choices. Definitely will return.
Stayed 1 night in Mar 2024

6/10 Okay

Krishnan

Business traveller
Need new recommendations for hotels in SZ
It was just OK.
Stayed 3 nights in Mar 2024

6/10 Okay

Chantelle Yuk Ying Mui

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Stay 2 nights during Chinese New Year. Feb 9-11, 2024. No heat in the room. Freezing cold for the first night. Checked with front-desk the next morning and to my surprises to find out an upscale brand hotel has no heating system setup. I was given a portable heater for the 2nd night. Front-desk did not tell me at check-in. I would not have selected this hotel if I had known this in advance.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Qiang, Los Angeles

Stayed 1 night in Oct 2023