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Hisoar Hotel Shenzhen

4.0 star property
Boardwalk/promenade hotel with full-service spa and fitness centre

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Photo gallery for Hisoar Hotel Shenzhen

Children’s play area – outdoor
Premium bedding, down duvets, pillow-top beds, minibar
Lobby
Premium bedding, down duvets, pillow-top beds, minibar
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Parking included
  • Gym
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Single Beds

Highlights

Air conditioning
TV
Pillow menu
Separate bedroom
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 68 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Premium Double Room

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite, 1 King Bed

Highlights

Air conditioning
Fridge
TV
Pillow menu
Separate bedroom
Blackout curtains
Pillow-top bed
Down duvet
  • 68 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, down duvets, pillow-top beds, minibar

Premium Twin Room

Highlights

Air conditioning
Fridge
TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Double Room, 1 Queen Bed

Highlights

Air conditioning
TV
Pillow menu
Premium bedding
Down duvet
Pillow-top bed
Blackout curtains
Sofa bed - twin
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Room, 2 Bedrooms, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Family Room, 2 Bedrooms, Ocean View

Highlights

Air conditioning
TV
Pillow menu
2 bedrooms
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 121 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Queen Bed

Highlights

Air conditioning
TV
Pillow menu
Separate bedroom
Blackout curtains
Pillow-top bed
Down duvet
Premium bedding
  • 68 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, minibar

Twin Room, 2 Single Beds

Highlights

Air conditioning
TV
Pillow menu
Down duvet
Blackout curtains
Pillow-top bed
Premium bedding
Private bathroom
  • 53 sq m
  • Bay view
  • Sleeps 2
  • 2 Single Beds

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Exterior

Hilton Garden Inn Shenzhen World Exhibition & Convention Center

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  • Parking included
  • Free WiFi
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  • Air conditioning
9.4 out of 10, Exceptional, 33 reviews
The price is S$79
includes taxes & fees
21 Jul - 22 Jul
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About the area

Map
No. 2277 Keyuan South Road, Shenzhen, Guangdong, 518040

What's nearby

  • Shenzhen Bay Port - 12 min walk - 1.1 km
  • Coastal City - 2 min drive - 2.1 km
  • MixC Shopping Mall - 3 min drive - 3.2 km
  • Window of the World - 7 min drive - 7.3 km
  • Shekou Ferry Terminal - 11 min drive - 6.2 km

Getting around

  • Xili Railway Station - 9 min drive
  • Shenzhen Bay Checkpoint Station - 12 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 39 min drive

Restaurants

  • ‪顶真牛肉潮式火锅 - ‬4 min drive
  • ‪埃克斯 - ‬4 min drive
  • ‪海湾渔港 - ‬4 min drive
  • ‪大歌星ktv - ‬4 min drive
  • ‪维也纳美食宫 - ‬4 min drive

About this property

Hisoar Hotel Shenzhen

Upscale hotel near Window of the World
Dry cleaning/laundry services, a gym and a business centre are just a few of the amenities provided at Hisoar Hotel Shenzhen. Indulge in a Thai massage, a body treatment and a body scrub at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and tour/ticket information
  • A front desk safe, a banquet hall and free newspapers
Room features
All 222 rooms feature comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English

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Interior entrance

Ascott Raffles City Shenzhen

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 88 for adults and CNY 58 for children
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 32 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 January to 3 February:
  • Swimming pool
The following facilities are closed for Lunar New Year:
  • Fitness facilities
  • Full-service spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 88 for adults and from CNY 58 for children
  • Rollaway bed fee: CNY 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hisoar Hotel
Hisoar Shenzhen
Hisoar Hotel Shenzhen Hotel
Hisoar Hotel Shenzhen Shenzhen
Hisoar Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Hisoar Hotel Shenzhen have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. The swimming pool is closed seasonally each year from January 26 until February 3. The swimming pool is closed on Lunar New Year.

Is Hisoar Hotel Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hisoar Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at Hisoar Hotel Shenzhen?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hisoar Hotel Shenzhen?

Checkout is at noon.

Where is Hisoar Hotel Shenzhen located?

Located in Nanshan, this spa hotel is within 2 miles (3 km) of Shenzhen Bay Port, Shenzhenwan Park and Shenzhen Bay Park. Coastal City and Shenzhen Bay are also within 2 miles (3 km). Shenzhen Bay Checkpoint Station is 12 minutes by foot and Haiyue Station is 20 minutes.

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Hisoar Hotel Shenzhen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 129 reviews
Rating 8 - Good. 60 out of 129 reviews
Rating 6 - Okay. 21 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 5 out of 129 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Excellent location
Stayed 8 nights in Mar 2023

6/10

The mattress is too too ... soft that cause back pain just sleeping for one night!
Stayed 1 night in Apr 2025

8/10

Good!
Stayed 1 night in Nov 2023

8/10

Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Jun 2024

8/10

Stayed 1 night in May 2024

10/10

Stayed 5 nights in Jan 2024

8/10

Stayed 2 nights in Jan 2024

8/10

호텔 위치가 조금 애매한 곳에 있고 주변에 음식점이나 둘러볼 곳이 없다는 점이 조금 아쉽지만 룸 상태는 정말 좋았습니다.
Stayed 3 nights in Nov 2019

8/10

ホテルそのものに不満はありませんが、サイトに表示される地図情報が全く異なっているため、さんざん迷う羽目になりました。そこは改善いただきたい。
Stayed 1 night in Nov 2019

8/10

入門就有濃濃的殺蟲劑的味道
Stayed 2 nights in Oct 2019

8/10

The hotel is close to Shenzhen Bay Port, one of the immigration border to/from Hong Kong.
Stayed 1 night in Sep 2019

10/10

從口岸步行只需10分鐘，樓下有便利店可收現金
Stayed 3 nights in Sep 2019

4/10

Stayed 21 nights in Aug 2019

8/10

非常好
Stayed 4 nights in Aug 2019

8/10

房間很大,床也很舒服,房間清潔,地點很近關口,但附近食店很少,整體來說滿意,而且價錢合理
Stayed 1 night in Aug 2019

8/10

Stayed 4 nights in Jun 2019

8/10

넓은 객실과 주변이 조용한건 좋은편이나 수영장, 헬스장이 너무 빨리 닫는다.
Stayed 4 nights in Jun 2019

8/10

Stayed 1 night in Jun 2019

2/10

請注意：此飯店在地圖定位錯誤，原以為定位在深圳湾萬象城附近才會預訂房間，當時問了很多途人也不曉得，結果找商場的客服幫忙，怎知也說在附近。一路行一路找人問也不成功，終於在炎熱三十五度步行了半個多小時才到，這完全是Hotel.com及Google地圖的錯誤资訊引致。 酒店是在住宅區，附近非常荒蕪，就在深圳湾關口前方，根本不值這個價位，以後絶對也不會去。
Stayed 1 night in Jun 2019

8/10

Stayed 1 night in May 2019

6/10

Stayed 1 night in Apr 2019

8/10

Stayed 3 nights in Apr 2019

10/10

部屋も広く快適。深圳から香港に行く通関口までも近い。チェックインの際に、香港が見える上の階を希望したら、希望通りの部屋にしてくれた。親切なスタッフで、タクシーを呼んでくれたポーターさんはタクシーに乗る際にドアの開け閉めなどとても丁寧な対応。
Stayed 1 night in Mar 2019

8/10

發現木地板縫隙好多灰塵棉絮！
Stayed 2 nights in Mar 2019