Chalets in Quintana Roo

"We arrived early and were greeted by the staff in a very friendly manner. Service was excellent. At first, the Ac in the room was not working, and they sent a technician right away to fixed the issue. The rooms are a little outdated but the excellent service of the staff more than makes up for it. "

"Great place for a party"

"Excellent in every way"

"Great overall hotel! Its more of a mature crowd so don't expect on-site parties and entertainment but they do offer shuttle buses to go to thier other RIU locations close by where they have dancing and better entertainment "

"Really enjoyed how friendly and helpful the staff was"

"Everything was perfect "

"Excellent food, staff and experience. Would absolutely come back. "

"It was great "

"This is a great property to stay at great food great atmosphere very clean. We left our iPad behind. They informed us immediately and had it shipped back to us. Very good service. Will stay there again."