Chalets in Quintana Roo

"Staff is so kind and ready to help"

"Customer service. Great check in from Marco Odalis"

"We've stayed at the Riu Las Americas & Riu Cancun before and this one was by far my favorite. A mixture of fun activities but also some R&R. Of course, always friendly staff and constantly cleaning. Walking distance to the shopping mall. The buffet was AMAZING in comparison to the sister resorts. We chose to eat at the buffet more than the restaurants because the steak house was just ok. But my BIL said the Italian restaurant was really good."

"We loved our vacation at Excellence. The beach was beautiful, food was delicious, the staff was amazing and there was a running/walking trail right outside front gate. "

"Really enjoyed our stay and plan to return within the next year. "

"Elevators are creepy, everything else is great! "

"Great property with a great view"

"This place is excellent! Staff is amazing there and not to mention how clean this place is. "

"One of the best hotels I’ve been to in awhile! Great service, clean, amazing food (and that’s saying a lot as most all inclusive resorts don’t have the best food in my opinion). Definitely recommend!! 10/10"