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"We love how central it was to everything. Very close to sanjo train station and the shopping / food around was amazing!! Hope to come back again in the near future for a much longer stay. Mahalo nui! "

"We greatly enjoyed our stay at this property. It's a nice blend of traditional Japanese and western needs. We loved the onsen (although highly recommend going in the afternoon around 5pm or later at night because it gets BUSY), the complementary massage chairs, ice cream, and drink machine with matcha latte. We also took advantage of the 9-11pm complementary ramen, a nice pre-bedtime snack. The room was very nice, clean, and a good size. The only thing we caution is that the mattress was hard and the pillows aren't substantial, so if you're sensitive to that, bring your own pillow. We didn't eat breakfast here, but it looked good! Because of the tatami floors, you take off your shoes and walk in your socks, so be prepared for that."

"Really enjoyed this hotel. Very clean!! Close proximity to Kyoto Station. 7-11 attached to hotel!! Quiet area! Loved "

"Lovely relaxing stay. We booked the Hanare Karoi luxury twin with its own private open air onsen. It was much needed after all the walking so far this trip, we didn't need to go to the larger public baths on the other levels. They provided a shuttle bus from Ogoto Onsen station. The service was great from check in, to the staff at the restaurant for dinner and breakfast. The private lounge and unlimited Haagen Dazs icecream, drinks and juices was a really nice touch. We really enjoyed the dinner and breakfast in our own private dining area, with each dish intricately prepared and presented beautifully, the service was very attentive. "

"The staff is friendly, helpful, well trained, and with good manners. The hotel is very generous to offer free and delicious snacks, hot and soft drinks, and even ice-cream in the lounge area. We felt most welcome and being treated well during our staying. This hotel is a gem."

"It was so supprised that the hotel is grand and the room is big with reasonable price. We will definitely visit it again!"

"This was one of my favorite experiences while in Japan. Worth every penny. Our room ws lovely, the food was amazing, the service was top notch. "

"Very nice hotel with a Family Mart on the first floor. Not much to do around the hotel but it is located right next to the station so it was easy to move around. The room was also pretty spacious and the staff was nice!"

"Accesable as a foreigner in the city. An amazing place to stay to see the beautiful city of Kyoto. Friendly and accomidating staff. "