Pan Pacific Hotels & Resorts, Orchard hotels

"Staff excellent and rooms nice, clean and comfortable bed! Excellent breakfast!"

"It was great experience"

"Good "

"Wanted a mini stayca to recharge and decompress from life and im so glad that i chose Hotel Jen; check in was a breeze and was very kindly given early check in and late check out. Booked myself with lounge access too and enjoyed their coffee, cookies and breakfast for the next day. Will be back for more again :) thank you Hotel Jen! P.S: The pool was nice but there were too many kids playing noisily, screaming and somersaulting into the pool. Will be good if lifeguard or management can speak to their parents as they are disturbing the rest of the hotel guests at the pool. "

"Very centrally located hotel and perfect for a city trip. Room was spacious enough for four people and everything was clean. I‘ve also read the reviews regarding the breakfast environment, but for us it was totally fine. It‘s not a huge room but they are making the most out of it and the variety and the quality of the food was great."

"Hilton Orchard is one of the best hotel in Singapore. Always great service and great food, conveniently located in the middle of Orchard road and all the malls, restaurants. Highly recommended!"

"We had a lovely stay here. Food was great. Rooms were clean."

"Really enjoyed our stay at the Conrad Orchad. The service was excellent. Breakfast options were great, be warned it does get busy and so you will have to queue after 8:30/9am. We went early so did not have to queue. Location is excellent. The metro station is walking distance and you can also walk to the main shopping area Orchad Road."

"Overall, I had a great experience—excellent service and a well-maintained hotel. However, there were a couple of drawbacks worth noting. First, the bathroom design isn’t fully separated from the main room. If you're sharing the space and someone is sleeping, turning on the bathroom lights or using the facilities can easily wake them. This setup isn’t ideal for guests with different schedules or for anyone needing to use the restroom during the night. Additionally, there are no self-service laundry facilities on-site. I was directed to the nearby Victoria Hotel, which does offer laundry machines, but the setup was less than ideal—the washer and dryer are located outdoors, under a shaded area. While functional, it wasn't the most comfortable or convenient arrangement. We did appreciate that the hotel allowed us to use their shower rooms before we went to the airport as we had to check out by noon and our flight did not depart till 9pm. That was definitely a very nice option! Hotel was close to Chinatown (about a mile) and an easy walk there and back with plenty of eateries and shops to peruse on the way there and back. "