Prince Hotels, Odawara hotels

"Ten-Yu was amazing. The property, staff, food, and town were all amazing. The hot spring water was invigorating and relaxing. The private onsen had a beautiful waterfall, the public garden was great. We didn’t try the bar, but did have dinner at the restaurant which was good, followed by a breakfast which had copious amounts of food for all tastes."

"Fantastic view"

"Hotel is nice and location is good too. The fireplace was the highlight of the stay. Sipa glass of red wine hearing the firewood burn. However the room was not well maintain and there are insects."

"It was amazing. We will definitely return! Staff helped us in so many ways. Rooms were beautiful with private onsen and dinner was fabulous! "

"Great experience in Hakone. Staff was excellent. Food good. Transportation by hotel worked well."

"View from our room to the lake and Mount Fuji was worth every single penny. Highly recommended that you either rent a car or be prepared to pay for taxis to go down to the town and restaurants. Most of the times it will be around 2,200 yens for a one way trip, so consider this in your expenses. Great traditional hotel with the opportunity to have a private onsen in the hotel. "

"An excellent and relaxing stay to conclude our tour of southern Japan. The food was amazing and the staff were very pleasant and focused on us having the best stay. Thank you very much."

"Staff is very responsive and attentive. Having an in room onsen is great so that we can take a dip in it any time we like. Although the property is a little out of the way, they can always take you to near by bus or train station upon request. Dinner and breakfast are served inside the room. You sit on the floor and the table is about 12-14" high. Sitting cross leg may be uncomfortable to those who are not used to it. Getting up from that sitting position may be difficult for some."

"Beautiful property located very conveniently close to Gora station. We really enjoyed the private onsen bath and breakfast and dinner."