Odawara Holiday Rentals

"Ten-Yu was a surprise (in a good way). I had not expected much but discovered that it has a lot of little things that make the experience special. Each unit is large and has yukata's for adults and children (essentially a more casual version of a kimono) that you can wear throughout your stay at the property - while eating at the restaurants too! Nearly everyone wore them and it gave you a more "home-like" sense to the property. They also had live music concerts in the lobby (flute/saxophone) where a small group of about 20-25 guests would congregate to listen to the music. The property has free cold tea and snacks in the lobby. They also had free champagne/drinks briefly during happy hour. The kids loved the free ice cream vending machine. They had buffet breakfast included in our stay. We also learned an important lesson about dinner in Hakone area. Make your reservations before you arrive! Most people eat dinner at the property because a lot of restaurants outside are closed for dinner or have long waits. Then go to the onsen (hotspring at the property) either before or after dinner. You'll feel great. For those who don't want to get naked, you can go to Yunnesun which is next door to the property which is a fun hotspring waterpark. The kids loved it, especially the fish pedicure. It is connected via an indoor walkway. The service overall was very good - the front lobby staff was excellent although restaurant staff could be better at following up on my requests."

"This room has a gorgeous view of Lake Ashi and Mount Fuji. The view beats any other view of Mount Fuji including fuse from Lake Kawaguchiko and Lake Yamanakako. Simply stunning and one of the most gorgeous view of any hotel I've ever stayed in. I will definitely go back someday."

"We had an incredible experience using the public onsens eating ate the delicious buffet with a various wonderful Japanese foods. It was so fun getting to dress in the kimonos they provided in a variety of colors and designs. Magical place overlooking the majestic beauty of lake Ashinoko. "

"Hakone is beautiful and so is this hotel. We loved the location as it was a 5 min walk from the train station, 7 min walk from the convenience store, and surrounded by gorgeous scenery. The staff was pleasant and no issues checking in, but there was one night when a group of older folks from the UK decided to turn the quiet seating area into a loud bar, drinking and being obnoxiously loud, and the staff were too shy to say anything. The rest of the guests were clearly irritated and displeased and most hot up and left. Other than this, the food was decent (we had the buffet breakfast and dinner included in our stay), the rooms were simple, but clean and spacious with a lovely mountain view, and the outdoor foot bath and private onsen were just great! I would return. Check out the pizza spot which is in walking distance, it was awesome. "

"Comfortable room and good spread of morning buffet breakfast. Onsen was fantastic! "

"beautiful"

"The rooms were spacious!"

"ティッシュペーパーボックスが浴室にしか無いのは残念。居室でもティッシュペーパーは良く使うので。"

"Amazing staff thank you!! "