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"I’m born and raised in Japan but currently living in the US. I have experienced nice Onsen hotels, but this is the best. I’m pretty sure that I’ll come back to this place!!"

"Great hotel nice area had a great stay high recommended "

"Even though it probably wasn’t the best for my son and I, this is a great Hotel. We just needed a place to crash before and after climbing Mt. Fuji. This place is for families and older folks. I was drawn in by the thermal Onsen and hopefully a spa day. Post climb massage etc. Staff had zero clue as to what we needed. We walked the beautiful gardens and enjoyed Fuji sites from the Hotel, but no massage. No desire to Onsen with my kid. Brunch was nice. Bus couldn’t come fast enough to get us away from families. Was told to try the Udon but everything but Dennys was closed or full of a bus-load of kids was unloading into it. Outdoor patio was vacant. "

"Very well maintained."

"Excellent property with gorgeous rooms- but in a separate annex from the main hotel"

"Amazing experience with Ten-yu. We spent a few hours in the attached water park and enjoyed the private onset in the balcony. Free ice cream, tea and snacks in lobby was an added bonus. No need to even pack a bag- clothes, night dresses and all toiletries were complimentary. "

"Very nice"

"The place was very quiet and closed to the train station and monorail to go to kamakura. "

"understated luxury, the superior room had more than enough space to accommodate 2 guests, perhaps too much for one person but it was a great experience. The room was cleaned everyday to original state when we first entered the room on the first day. The lobby staff was very helpful and over all we had a great time in Kamakura thanks to all the hotel staff."