GLH Hotels, Marylebone hotels

"A rough start at check in, as the previous occupants had not checked out and the room wasn’t ready. It looks good on paper, letting you stay a full 24 hours but in practice it doesn’t always work out. There’s a reason the whole hotel industry has several hours between check out and new check ins. That being said, the staff went above and beyond getting us in our room with a complimentary gift basket of snacks and drinks for our inconvenience. The live entertainment in the lobby/lounge was...

"Room 7109 was lovely but some horrendous fan noise kept me awake. Couldn’t work it out where it came from. Poor quality windows too "

"The hotel had its ups and downs. While the room was spacious and comfortable, with an impeccable bathroom, the overall decor of the hotel from the front desk to the hallways and lobby was not aesthetically pleasing. Unfortunately, our room was located on an underground floor, making it extremely dark, with the windows facing a dark wall, limiting natural light. However, the staff at the front desk were so friendly and accommodating that I didn’t feel the need to complain when the underground...