Hallmark Hotels, Liverpool hotels

"Check in easy,staff wonderful and they Explained how parking works free for 24hrs and anything after was paid for. This was one of the main reasons we booked here was for the free parking. Also we liked the idea of the hotel being styled like a ship it made our weekend getaway for Valentine's a unique stay. Our Deluxe king cabin Room was absolutely spotless and the bed was so comfortable and soft bedding. The bathroom was well lit. Could of done with better bathroom extraction in there or it wasn't working the best but it's no biggie. So easy to walk to most things from this hotel it's in a good location and liverpool like street station is behind the hotel so we many even leave the car at home next time. We would definitely stay here again. Loved having a Nespresso coffee machine in the room. A small bottle of milk,water and cookies in the fridge was good too.we didn't want to check out and wished we had booked longer. Had a really good night's sleep and missing the bed now we are back home. "

"Everything about our stay at the Novotel was excellent. We arrived far later than expected but our room was not only ready but upgrades. The staff were so kind and could tell we had such a difficult day without us even mentioning it to them. It was very sweet of them to provide this for us. Room was clean and cleaning staff were friendly. The gentleman on the 15th floor cleaning rooms in the afternoon of Feb 16th was such a gem! "

"Very high quality "

"brilliant staff, friendly caring and will bring you a smile even if you're in a bad place. Nothing is too much trouble for them. If im ever this way again ill definitely book in there. plus plus the showers are amazing."

"They are so professional and courteous. Always with a big smile to attend any concerns. This is our third time that we stay here ..We will definitely be back "

"Great stay, receptionists we super helpful!"

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"Nothing was too much of an ask, the staff went above and beyond all the facilities were outstanding . "

"Weather was mediocre but the hotel and what they had to offer was superb, we will most definitely be coming back to stay at the hotel, breakfast was great too."