Hilton Hotels, La Fortuna hotels

"We had a wonderful stay! The staff were truly amazing — always checking in to see if we needed anything, We especially enjoyed the 4th of July celebration and the food that evening — it was definitely the highlight of the trip! A couple of notes: the sofa in our room felt a bit outdated, and some of the bathroom toiletries weren’t securely installed and were falling apart. Also, the buffet at O was just okay — we much preferred dinner at the other three restaurants. Despite those small things, the experience overall was great, and I’d definitely come back again. Thank you for the memorable stay! "

"Great resort with even better staff! Truly unforgettable experience. "

"My stay at Decameron in San Jose was very relaxing. The staff was very accommodating. The property had a lot of character and the room was clean. The location is right on the water, across the street from convenience stores, and walking distance to a supermarket. Downtown San Jose feels very cozy and the drive to San Lucas is gorgeous. Thank you everyone at the Decameron, especially Cruz, who is very welcoming on my arrival and sincere upon my departure. "

"Everything was amazing including the staff "

"All the daily events and staff members are very attentive to the guests."

"Absolutely top rate. Excellent in every way. Only complaint was check in was not as initially informed and was 1 hr later than advertised. Otherwise a fantastic property. "

"From the initial phone, call E concierge Fernanda to the front desk check-in Maria to our personal concierge Jose the training and follow-through of the staff is amazing. Combine this with the most beautiful luxurious hotel situated next to the waterfront five star dining in every restaurant you cannot go wrong with Grand Velas for those that want to save a few pennies. This is not the place for you for those that don’t mind spoiling themselves and their families and giving them a 10 star experience I highly recommend it. I’m a huge fan of this franchise. I visited Nuevo Vallarta Cabo San Lucas and looking forward to going to Cancun to visit the other resort. "

"The property is located at an excellent location and well designed and maintained. The WiFi was excellent. We stayed towards the adult side so noise was not an issue. The service at the coffee shop and bars was good. The food was a disappointment. "

"Wonderful service thank you all"