Okura Hotels & Resorts, Kawagoe hotels

"Beautiful hotel. Friendly staff. All amenities. We stayed in largish twin rooms next to each other. Only minor point is there was no connecting door. Also our room didn’t have a great view. Hotel beds are comfortable. Water is complementary and have coffee maker. All in all a good stay and great value too. "

"This hotel is very friendly to foreigners. The rooms are small but very cozy so we opted for 2 rooms for 4 people. There’s 2 convenient stores, a self service currency exchange machine, a self-service coin laundry, tons of restaurants, a spa, a pharmacy, walking distance to the Shinjuku Train/Metro station but far enough away from the crowds of rush hours. Etc. etc. It is also a main dropoff/pickup stop for the Airport Limousine Bus so it’s easy to get to and from Narita and Haneda Airports. "

"We stayed here for 7 days. I love the location. Close to airport limousine bus stop, train stations, sensoji temple, shopping places and restaurants. Plus the room is spacious. Will definitely come back and recommend this hotel."

"Very clean hotel, the only thing I didn't like was that the pool was closed. Sign said it would open on 19 July-September. I was there from 5-9 July and it was very hot in Tokyo. It should be open so guests can cool off during the hot summer months. Why does the pool open so late in July? Its hot now, I need the pool to be open now. "

"Perfect location with access to many lines right at Shibuya station. Great views from higher floors. Impeccable service, friendly and efficoent. Many food options nearby. Really enjoyed my stay here, would do it again!"

"Friendly and helpful staff, great location, good dining options, easy to travel to other places in Tokyo, quiet at night"

"Amazing! Would highly recommend. Check in check out was easy and the room was great. We had a great view of Godzilla "

"The staff at this hotel were so helpful! This is the room with the best AC and best beds. We stayed at 4 other hotels during our visit. Tokyo Dome was the best"

"Very clean ."