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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury Tokyo hotel in Chiyoda with 20 restaurants

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Front of property
Property amenity
Exterior
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Garden View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
3 bedrooms
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Suite , Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 6
  • 4 Single Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 50 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Garden View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Tower Deluxe Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Garden Tower Standard Double Or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Double Or Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Double Or Twin Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Junio Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Junio Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Garden Tower Count Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Count Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin Room Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Junior Suite (King Bed)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Junior Suite (King Bed)

  • Sleeps 4
  • 2 Single Sofa Beds and 1 King Bed

View all photos for Garden Tower Connecting Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Connecting Twin Room Non Smoking

  • Sleeps 4
  • 4 Single Beds

Similar properties

Down duvets, in-room safe, individually furnished, desk

Hotel New Otani Tokyo The Main

Pool
Parking included
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1014)
Hotel New Otani Tokyo The Main
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About the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Hotel New Otani Tokyo - 4 min walk - 0.4 km
  • Tokyo Imperial Palace - 18 min walk - 1.5 km
  • Tokyo Midtown - 4 min drive - 3.1 km
  • Shinjuku Gyoen National Garden - 4 min drive - 3.6 km
  • Nippon Budokan - 5 min drive - 3.3 km

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Tokyo (NRT-Narita Intl.) - 80 min drive

Restaurants

  • ‪SATSUKI - ‬1 min walk
  • ‪維新號赤坂店 - ‬9 min walk
  • ガンシップ
  • ‪VIEW & DINING THE Sky - ‬1 min walk
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A corner/local shop, shopping on-site and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to spa services, such as a facial or a body treatment. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a gift shop
  • A 24-hour front desk, tour/ticket information and 1 meeting room
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 836 rooms include comforts such as air conditioning, in addition to perks such as free Internet and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down duvets
  • Toilets with electronic bidets, shower/bath combinations and free toiletries
  • 30-inch TVs with premium channels
  • Fridges, daily housekeeping and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from 24 February 2025 to 25 February 2025 (dates subject to change).
The property will be renovating from 3 February 2025 to 4 February 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self-parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Checkout is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM-9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mile (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 miles (5 km). Fukuma Station is 9 minutes by foot and Kojimachi Station is 9 minutes.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1015 reviews" "
Rating 8 - Good. 227 out of 1015 reviews" "
Rating 6 - Okay. 55 out of 1015 reviews" "
Rating 4 - Poor. 28 out of 1015 reviews" "
Rating 2 - Terrible. 22 out of 1015 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shunzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 1 night in Dec 2024

10/10 Excellent

Kah Huay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and happy stay at Hotel New Otani. We will come back again! We got a good room on 38th Floor.
Stayed 7 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is located right by the train station which was great with our bags. There is also shopping, restaurants and a fun little Harry Potter block if you are into that. The hotel has the amazing relaxing garden as well as it’s own shopping and restaurants. There is also Tullys coffee shop for your morning coffee! Our room was beautiful with a window view of Mt Fuji and the city.The staff was friendly and all spaces were impeccably cleanThis will be my hotel every time I visit Tokyo in the future
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeong-Ho, West Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel. My second time there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth Cher Toon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Dec 2024

10/10 Excellent

BULENT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely my go to choice for Tokyo next time. Great establishment with great service and facilities and moreover in the center.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful gardens, great location.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ananya

Stayed 1 night in Nov 2024

10/10 Excellent

Yoshiko

Enjoy to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jimmy

Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

ROY

Stayed 3 nights in Nov 2024

10/10 Excellent

Max

Travelled with family
Liked: Amenities
Great location very nice
Stayed 2 nights in Nov 2024

8/10 Good

Christopher, Winnipeg

Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel excelled in all aspects, friendly staff, attention to customer needs, food quality, housekeeping, and room amenities. Based on our experience we plan to stay there again. Our room in the Garden Tower was a standard twin, with a garden view and we were treated to an outstanding view of the hotel’s magnificent Japanese garden, the Tokyo skyline, and on clear days, Mount Fuji in the distance. The hotel is part of a mega resort with three hotel buildings. Despite its size we loved the convenience of dining choices and proximity to the Tokyo subway system. It caters to a higher end clientele and is in an area surrounded by government buildings, universities and embassies so we felt secure at all times. This hotel was definitely a find for us and easy to recommend for anyone seeking some luxury at an affordable price.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quiet getaway close to the metro station
Stayed 5 nights in Oct 2024

6/10 Okay

Thomas

Travelled with family
Liked: Property conditions & facilities
Not bad but nothing special
Stayed 3 nights in Nov 2024

6/10 Okay

Josef

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Positives: It is near a lot of restaurants and a major subway station that is within walking distance. The staff are also very helpful and friendly. The room we had was also pretty large and quiet, which was mainly what we were looking for. Negatives: The Garden Tower is starting to show its age. I stayed in a large deluxe room and the layout was unusual along with having a small outdated bathroom. We also noticed that there was mold on the ceiling in the living room. Big mold spots on an area probably 5 or 6 feet across. I took a picture and went down to the front desk and they quickly moved us to another room which had been remodeled recently and looked more updated. They also gave us a free desert for our trouble. Also the television was not a smart TV, and only had access to local cable channels. I feel like having access to streaming services should be a basic amenity in 2024. The breakfast at this hotel is also very bad, I'd say the worst I had in my 2 months in Japan. I strongly suggest you skip it. It was crowded and the food was lukewarm and honestly not very good. We paid nearly 5,000 yen per person felt very ripped off. Because of this experience on our first morning here, we didn't even try any of the other restaurants they had at the hotel. Final word: This hotel is ok, but it could be an incredible hotel if they updated the rooms and had a respectable breakfast on site.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and nice staff. Lost our phone in a restaurant and they had it for us right away.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamal, Princeton JCT

Liked: Cleanliness
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Mohd Faraz, Basking Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Nov 2024

8/10 Good

Kim Nhan

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Many good dining options on site. There may be other places that are more walkable or accessible to other parts of Tokyo, but it was fine by subway or taxi.
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 2 nights in Nov 2024