Hanoi Private Home Rentals

"Amazing staff. The hotel is well situated in the city. Clean and relaxing ambiance."

"The staff was amazing, especially Hang. Hang was very sweet and kind and friendly. She was very professional and has excellent customer service skills. She even got me a birthday cake and surprised me kindly. She is amazing 👏 The staff in general was friendly and accommodating. The breakfast options were very good and there was plenty to choose from. All fresh food. I would definitely recommend you stay at this hotel, the staff there will make your stay amazing. The hotel is very clean and tidy."

"Beautiful property with many dining options and a beautiful roof-top bar. It is a little far from Hanoi Old Quarter, so grab is the way to go. Prices are pretty expensive compare to local prices, so be prepared to pay U.S. prices, but otherwise, amazing hotel."

"staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service"

"We chose this hotel because it is quite near Hoan Kiem lake and the price was right. The staff was cheerful, informative and very helpful. They responded quickly to our queries we asked via Expedia.com. The breakfast was good. The rooms were clean. Overall we enjoyed our stay at Royal palace hotel "

"Wonderful staff and patissery"

"An amazing property to stay in, nice and clean. Great breakfast options and above all, the friendliest staff in the world - a true gem ❤️"

"Such great attention to detail. Responsive staff. Impeccable. "

"We stayed here with my wife to celebrate her birthday. The hotel staff went out of their way to make my wife feel absolutely loved by every staff member from the moment of arrival, to our departure. They exceeded our expectations and went above and beyond. The experience was unforgettable and definitely recommend "