Mandarin Oriental Hotel Group, Florence hotels

"The hotel is a but run down but it seems that it getting some renovation during our stay so expecting a better experience for future guest. Very convenient place. A lot of shops and restaurants around. Staff are very friendly and always with a smile. "

"This was a beautiful property and the staff was very helpful with dining suggestions and with traveling recommendations. "

"Great"

"Friendly staff."

"Love this place"

"The staff at the front desk was outstanding, especially Stephanie! They very friendly, professional and went "above and beyond" to help us with a reservation problem we had."

"Spacious room. Great staff, nice upscale hotel. It's a bit far from the city center and not a lot of dining options right by the hotel. Need to walk to get to better choices. About 25 minute walk to Ponte Vecchio bridge, and about the same to the Duomo to give a better idea of location. If you don't mind the location I would definitely recommend a stay here"

"Muy bonita bien, situada muy buen desayuno, el personal muy atento"

"Excelente hotel muy cerca de la estación de tren , con una parada en frente , el hotel muy lindo con área de loundry , restaurantes y salas de juego ? La habitación cómoda el baño un poco pequeña la ducha pero bien la cama a nuestro gusto media dura , pero bien , el hotel recomendable "