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"Modern, clean and spacious hotel. It’s located in cbd area."

"Great staff, near subway and easy access to the shopping and restaurants! "

"Splendid Hotel, super nice staff"

"The staff are very helpful without being disturbing. The hotel is very new and comfortable. The layout of the hotel room is spacious."

"Very friendly staff, hotel is very clean "

"Great location, walking distance from many shopping malls, restaurants and Hangzhou mass transportation system. Always clean and well maintain instalations."

"Good location for West Lake and accessing the general area. Bit hard to find if using Google however once we had our bearings it was easy enough. Would recommend to others looking for a convenient place to base themselves when visiting Hangzhou / West Lake "

"Great location and friendly staff. Value for money. "

"World class hotel ! "

"good"

"Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl"

"Good breakfast with various food. Parking is hard to find a space. "

"It's so clean because it's new, the garden is pretty, and the staff is so kind. It's a little quiet, so it's not crowded and it's good to go out nearby by bicycle or Didi. Breakfast is delicious and laundry service is free, so I used it well. I want to use it again on my next visit to Hangzhou! However, it was a little disappointing that there were no English-speaking employees because it was a place where many locals went. If that was solved, it would be perfect."