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Amazing stay! The staff were so friendly, and the hotel was so clean :))

Great property, but it's 100% about the staff. Top shelf people who all deserve a raise.

Clean comfortable room with a beautiful view of the harbourfront. Check in was painfully slow which was exhausting to wait in a line that long after a 6 hour flight and travel from the airport. Paying that much for a hotel room, check ins should be prompt.

One of the cleanest and most beautiful cities I've been to. Hotel was in a very convenient location to the cruise ships and many terrific restaurants.

This is an outstanding, classic and very elegant old school hotel in the center of downtown. It reminded us of the Plaza in NYC. Much is easily accessible, including Gastown and the waterfront. If you travel light and have a cruise booked, you can even easily walk to the docks and check in to your ship, though cabs are abundant. We booked a suite and were given a room that was impeccably appointed, not to mention spacious, with a huge walk-in closet and windows with multiple views of the city - one of the best rooms we've ever had. As for the staff, we've rarely encountered greater courtesy and professionalism. This is truly a 5 star hotel without pretentiousness. We couldn't recommend this hotel more highly.

Great location and convenient. Close to Gastown

good location

Everything was great only thing would be nice is to have washrooms close to lobby

Great property. The bar was great in the evening and restaurant had excellent breakfast.