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Fairmont Empress

4.5 star property
Edwardian Victoria hotel connected to the convention centre, steps from Maritime Museum of British Columbia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Empress

Exterior
Ocean views, serves lunch and dinner
Lobby
Lobby
Ocean views, serves lunch and dinner

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
The price is S$271
includes taxes & fees
13 Jan - 14 Jan,2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Fairmont Gold Deluxe City View 2 Queen

Premium bedding, minibar, in-room safe, desk

Fairmont Gold Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Deluxe Harbour View 1 King

Premium bedding, minibar, in-room safe, desk

Fairmont Gold Deluxe Harbour View 1 King

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

Premium bedding, minibar, in-room safe, desk

Fairmont Gold One Bedroom Suite City View 1 King

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Separate bedroom
Blackout curtains
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

Premium bedding, minibar, in-room safe, desk

Fairmont Harbour View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont City View 1 Queen

Premium bedding, minibar, in-room safe, desk

Fairmont City View 1 Queen

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

Premium bedding, minibar, in-room safe, desk

Deluxe Harbour View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 36 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 King

Premium bedding, minibar, in-room safe, desk

Deluxe City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

Premium bedding, minibar, in-room safe, desk

Fairmont Gold Deluxe City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Fairmont Gold, Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold Harbour View 1 King

Premium bedding, minibar, in-room safe, desk

Fairmont Gold Harbour View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Premium bedding
Portable fan
Blackout curtains
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View 1 King

Premium bedding, minibar, in-room safe, desk

Junior Suite City View 1 King

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Portable fan
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold City View 1 King

Premium bedding, minibar, in-room safe, desk

Fairmont Gold City View 1 King

Highlights

Air conditioning
Executive Lounge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite City View 1 King

32-inch flat-screen TV with cable channels, TV, pay films

Executive Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City View 2 Queen

Premium bedding, minibar, in-room safe, desk

Deluxe City View 2 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont City View 2 Double

Premium bedding, minibar, in-room safe, desk

Fairmont City View 2 Double

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Suite City View 1 King

Living area

One Bedroom Suite City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Premium bedding
Portable fan
Designer toiletries
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

Premium bedding, minibar, in-room safe, desk

Deluxe City View 1 Queen

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Fairmont City View 1 King

Premium bedding, minibar, in-room safe, desk

Fairmont City View 1 King

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout curtains
Designer toiletries
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Grand Pacific

Pool
Hot tub
Pet-friendly
Kids pool
9.2 out of 10, Wonderful, (1687)
The price is S$206
includes taxes & fees
22 Dec - 23 Dec
Hotel Grand Pacific
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About the area

Map
721 Government St, Victoria, BC, V8W1W5

What's nearby

  • Royal BC Museum - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 4 min walk - 0.4 km
  • Victoria Harbour - 6 min walk - 0.5 km
  • Victoria Clipper Ferry Terminal - 9 min walk - 0.8 km
  • Chinatown - 10 min walk - 0.9 km

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive

Restaurants

  • ‪Milestones - ‬2 min walk
  • ‪Q Restaurant at the Empress - ‬1 min walk
  • ‪Tea at the Empress - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chocolats Favoris - ‬4 min walk

About this property

Fairmont Empress

Eco-certified hotel near British Columbia Parliament Building
Located close to Maritime Museum of British Columbia and Victoria Bug Zoo, Fairmont Empress provides a terrace, shopping on-site and a garden. Adventurous travellers may like the cycling at this hotel. Treat yourself to a facial, a hot stone massage or a manicure/pedicure at Willow Stream Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
Other perks include:
  • An indoor pool with sunloungers
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, tour/ticket information and a 24-hour front desk
  • Guest reviews say great things the helpful staff, proximity to shopping and first-rate property condition
Room features
All 431 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as desk chairs and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and baths or showers
  • 32-inch flat-screen TVs with cable channels
  • Travel cots, electric kettles and portable fans

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Danish, English, Filipino, French, German, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CAD 35 per day; includes in/out privileges)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Q at the Empress
  • Q Bar

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22,604 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change):
  • Hot springs
  • Recreation facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 to 40 for adults and CAD 10 to 20 for children
  • Fee for in-room wireless Internet: CAD 14.95 per night (rates may vary)
  • Self-parking fee: CAD 35.00 per day (in/out privileges)
  • Valet parking fee: CAD 49.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Pool access available from 5:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

Does Fairmont Empress have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM to 11:00 PM. The swimming pool will be unavailable from January 6 2025 until January 17 2025 (dates subject to change).

How much does it cost to stay at Fairmont Empress?

As of 18 Dec,2024, prices found for a 1-night stay for 2 adults at Fairmont Empress on 13 Jan,2025 start from S$271.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Empress pet-friendly?

Yes, this property allows pets (limit 2 total).

How much is parking at Fairmont Empress?

Self-parking is available for CAD 35.00 per day. Valet parking is available for CAD 49.00 per day.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Empress?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont Empress located?

Located in Downtown Victoria, this spa hotel is steps away from Maritime Museum of British Columbia and Victoria Bug Zoo. British Columbia Parliament Building and Victoria Harbour are also within 10 minutes.

Fairmont Empress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1206 out of 1708 reviews" "
Rating 8 - Good. 275 out of 1708 reviews" "
Rating 6 - Okay. 132 out of 1708 reviews" "
Rating 4 - Poor. 51 out of 1708 reviews" "
Rating 2 - Terrible. 44 out of 1708 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night here this phenomenal hotel. I used sauna and pool at 10am in the morning it was amazing good wake and get to ready to start a day. Thank you.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the Gold level and were constantly amazed by the luxurious breakfasts, snacks, desserts and hospitality. An immense treat!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ev

Stayed 2 nights in Nov 2024

10/10 Excellent

kaitlin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was a great experience. Staff was professional and attentive. Dining was great. Our room was comfortable and quiet. Just remember that this is an old hotel so expect the bathrooms to be on the small side. Otherwise an excellent stay.
Stayed 3 nights in Dec 2024

8/10 Good

david, NANAIMO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a few problems in the room.....it is an old hotel but lovely. The staff were super good and more than made up for what we were concerned about
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the fairmont gold rooms and couldnt have asked for a better experience
Stayed 1 night in Dec 2024

8/10 Good

Marios, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Bryden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bar was the best part. Great room. Great energy. Great drinks:)
Stayed 1 night in Nov 2024

10/10 Excellent

Brigg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place.. we thoroughly enjoyed our father and daughter weekend getaway. The Q restaurant is amazing for breakfast. Dungeness crab Benedict and Strawberry shortcake waffles. The staff are very friendly and professional. We will return!
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so amazing! I will come back here every time I visit Victoria.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property. Gold package is the way to go. Amazing food and fantastic staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Hiba

Liked: Cleanliness, staff & service, property conditions & facilities
very safe and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing was adequate
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here again. Our housekeeper Johnnie was great. Thank you, can’t wait to come back :)
Stayed 3 nights in Dec 2024

10/10 Excellent

Anindya, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and truly magnificent architecture! The bathrooms in the room are a bit small but thats more to do with the age of the hotel. I had sudden work and needed a quiet place in the cafe and the staff were very helpful, getting me coffee before breakfast service had started. Very friendly!
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Empress was an amazing hotel. It has been a long time since we have experienced such incredible service. They take incredible care of us and their guests. We will be back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

marius

That you have maintained the design and architecture to the best of your ability. I do miss the ceiling fans in the grand dining room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shahin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and perfect service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Charming
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024