Britannia Hotels, Clwyd hotels

"I wanted a good location for a 1 night stay with my dogs and this fit the bill 100%. The hotel communal area was good, the room was a little tired but linens / towels were immaculate. Had entertainment on, on the evening if you wanted a drink in the bar. Overall not bad "

"On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds...