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"Great location, friendly staff at check in. "

"Lovely stay, the spa was great and the food both dinner and breakfast was excellent. "

"Have stayed multiple times with my partner and plan on staying again in future. The facilities of the hotel are great, everything you would realistically want in a hotel, great rooms and very convenient location, being located in the city centre. The staff are very kind and considerate, in one instance on short notice, they managed to secure us a high quality room. Very kind people. The lack of air conditioning in most rooms is offset by the usage of fans provided by the Hotel, as well as being able to open the windows. So I wouldn't say that's an issue for me, but it might be for some. I would definitely recommend staying here if you need a place that is both easily accessible from the city centre, as well as a place with good staff and service. "

"Excellent stay. Staff very helpful. Plenty of eating places nearby. Regular buses to Cardiff city centre"

"Excellent. "

"I would have given a five but unfortunately the breakfast let it down. There was an adequate amount but It was not very hot and requesting toast is received cold they need a toaster. "

"Great hotel, lovely room, good breakfast. The knockdown from 5 start is because the pool facilities were tired and awaiting replacing so are closed off in part."

"Disappointed about the dogs allowed in the hotel "

"Lovely one night stay. Room was excellent. Enjoyed the piano man entertainment immensely in the Merlin bar. Nice relaxed space. Staff were friendly and helpful. Needed more bar staff however, to prevent queues. Would get your dining reservations in early if planning to have evening meal, but casual dining in Merlin bar was good. "