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"Excellent location with Mt Fuji as back drop and next door to theme park"

"Nice experience "

"Staff are very nice and Japanese style "

"Post-card quality view of Mt. Fuji from the Fuji side. Brilliant. Also, Japanese style tatami mat rooms facing Mt. Fuji. The Western style rooms facing the lake are more comfortable but you miss the Mt. Fuji view."

"If you are looking for a genuine Asian experience THIS IS THE PLACE FOR YOU. The service is SECOND TO NONE!!!! Beware the bedding is not the most comfortable if you prefer a softer bedding. But everything else was PERFECT. "

"Loved everything about this hotel. "

"The whole experience was excellent. All the staff were attentive and available at all times. The amenities (especially the in-room hot spring) were excellent. The in-room dinner experience was a highlight and the hotel was able to cater to our dietary needs in a creative and tasty way. I would return again in the future. "

"Could add something special for the dinner on the Thanksgiving day"

"This hotel is located by the Kawaguchiko lake. It offers unparalleled views of both Mount Fuji and the Kawaguchiko lake. The hotel is located in a quiet area about 10 minutes drive from the train station. We booked traditional Japanese room with Mount Fuji view and outdoor private bath. The room was very spacious with a separate tatami area, terrace and a private bath. And there was a full unobstructed view of Mount Fuji 🗻. It was sublime and breathtaking. I cannot imagine there could be a better view from a hotel room. Our check-in process was smooth. The staff member spoke good English, escorted us to our room and introduced the features of the room. Throughout our stay the staff at reception and in the restaurant were welcoming and attentive. Public onsen was great. It featured one indoor and two outdoor pools with partial Mount Fuji views. A wide selection of facial and hair products was a nice addition. Dinner and breakfast were served kaiseki style in a restaurant on the second floor. The restaurant served a wide variety of exquisite traditional Japanese dishes including various types of grilled fish. We had an absolutely wonderful time in this hotel enjoying our private bath, public onsen and strolls by the lakes."