See all properties

Highland Resort Hotel & Spa

3.5 star property
Hotel with 3 restaurants, steps from Fuji-Q Highland

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Highland Resort Hotel & Spa

Bar (on property)
Public bath
Mountain view
Interior detail
Massages

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Spa
  • Laundry
  • Air conditioning
  • Parking included
The price is S$289
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for [Grand Executive Floor] Junior Suite Room, Non Smoking

Mountain view

[Grand Executive Floor] Junior Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Suite, Non Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Family Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Premium bedding
  • 54 sq m
  • Mountain view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Casual Superior Twin with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Superior Twin with Mountain view

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Tempur-Pedic bed
Bathrobes
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Casual Double with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Double with Mountain view

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Tempur-Pedic bed
Bathrobes
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Grand Executive Floor] Single Room, Non Smoking

Mountain view

[Grand Executive Floor] Single Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
Bathrobes
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Standard Twin with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Standard Twin with Mountain view

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Tempur-Pedic bed
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Grand Executive Floor] Deluxe Room, Non Smoking

Mountain view

[Grand Executive Floor] Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

Run of House Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Tempur-Pedic bed
Bathrobes
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Grand Executive Floor] Superior Room, Non Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

[Grand Executive Floor] Superior Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Non Smoking, Mountain View

Mountain view

Double Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
Bathrobes
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Grand Executive Floor] Double Room, Non Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

[Grand Executive Floor] Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
Bathrobes
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking, Mountain View

Mountain view

Standard Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Japanese Style Room, Smoking, Mountain View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Japanese Style Room, Smoking, Mountain View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
Bathrobes
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Superior Twin Room, Non Smoking, Mountain View

Mountain view

Superior Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

Mountain view

Deluxe Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Tempur-Pedic bed
Blackout curtains
Premium bedding
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room, Non Smoking, Park View

Park view

Double Room, Non Smoking, Park View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
Bathrobes
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, Park View

Park view

Twin Room, Non Smoking, Park View

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Tempur-Pedic bed
Bathrobes
  • 242 sq m
  • Park view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Casual Single with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Single with Mountain view

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Tempur-Pedic bed
Bathrobes
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Twin with Park view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Twin with Park view

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Tempur-Pedic bed
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Casual Deluxe Twin with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Deluxe Twin with Mountain view

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Tempur-Pedic bed
Bathrobes
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Twin Room with Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Twin Room with Amusement Park View

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room With Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Double Room With Amusement Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Superior Twin Room With Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Executive Floor Family Suite With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Grand Executive Floor Family Suite With Fuji View

  • Sleeps 4
  • 4 Single Beds

View all photos for Grand Executive Floor Single Room with Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Grand Executive Floor Single Room with Fuji View

  • Sleeps 1
  • 1 Single Bed

View all photos for Grand Executive Floor Queen Room with Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Grand Executive Floor Queen Room with Amusement Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Executive Floor Deluxe Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Grand Executive Floor Deluxe Twin Room With Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Standard Twin Room With Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Casual Superior Twin With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Superior Twin With Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Executive Floor Superior Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Grand Executive Floor Superior Twin Room With Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Casual Twin Room With Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Twin Room With Amusement Park View

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese-Style Room With Mountain View Non-smoking

Dining

Japanese-Style Room With Mountain View Non-smoking

  • Sleeps 6
  • 6 Single Futons

View all photos for Deluxe Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Deluxe Twin Room With Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Casual Single with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Single with Mountain view

  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Deluxe Twin With Mountain View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Deluxe Twin With Mountain View

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Double Room With Fuji View

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Floor Junior Suite with Mt. Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Grand Executive Floor Junior Suite with Mt. Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Casual Standard Twin Room with Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Standard Twin Room with Fuji View

  • Sleeps 2
  • 2 Single Beds

View all photos for Casual Double with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout curtains

Casual Double with Mountain view

  • Sleeps 2
  • 1 Double Bed

Similar properties

Public bath

HOTEL MYSTAYS Fuji Onsen Resort

Spa
Parking included
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1002)
The price is S$207
includes taxes & fees
12 Dec - 13 Dec
HOTEL MYSTAYS Fuji Onsen Resort
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
5-6-1 Shin-Nishihara, Fujiyoshida, Yamanashi-ken, 403-0017

What's nearby

  • Fujiyama Onsen - 3 min walk - 0.3 km
  • Fuji-Q Highland - 3 min walk - 0.3 km
  • Kawaguchiko Stellar Theater - 3 min drive - 2.2 km
  • Mt. Fuji Panoramic Ropeway - 5 min drive - 4.8 km
  • Lake Kawaguchi - 5 min drive - 4.8 km

Getting around

  • Fujiyoshida Gekkoji Station - 4 min drive
  • Tokyo (HND-Haneda) - 115 min drive

Restaurants

  • ‪SNOWY VILLAGE 富士急ハイランド店 - ‬3 min walk
  • ‪富士急ハイランド フードスタジアム - ‬10 min walk
  • ‪FUJIYAMA - ‬9 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪カフェ ブリオッシュ - ‬5 min walk

About this property

Highland Resort Hotel & Spa

Hotel near Fuji-Q Highland
You can look forward to an indoor mineral hot spring (onsen), shopping on-site and a coffee shop/cafe at Highland Resort Hotel & Spa. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, light fare and Italian cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and a gift shop
  • Multilingual staff, a TV in reception and a lift
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 161 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries and hairdryers
  • Fridges, heating and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • FUJIYAMA TERRACE
  • FUMI NO SATO KOKOROGI
  • MACARONI CLUB

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Full-service spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Extra beds are available in select guestrooms, on request. The listed extra bed fee applies to bookings of 1-2 guests. Extra beds are available at no charge in select guestrooms for bookings of 3 guests.

Renovations and closures

The following facilities or services will be unavailable from January 8 2025 to January 22 2025 (dates subject to change):
  • Hot springs
  • Spa
  • Spa/Beauty services
The property will be renovating from 8 January 2025 to 29 January 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2100 for children
  • Rollaway bed fee: JPY 6000.0 per day
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Highland Fujiyoshida-shi
Highland Resort Fujiyoshida-shi
Highland Resort Hotel Fujiyoshida
Highland Resort Hotel
Highland Fujiyoshida
Highland & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel
Highland Resort Hotel & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel Fujiyoshida

Frequently asked questions

Is Highland Resort Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Highland Resort Hotel & Spa?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Highland Resort Hotel & Spa on 10 Dec,2024 start from S$289.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Highland Resort Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Highland Resort Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Highland Resort Hotel & Spa?

Checkout is at 11:00 AM.

Where is Highland Resort Hotel & Spa located?

Situated in Fujiyoshida, this spa hotel is within a 5-minute walk of Fujiyama Onsen and Fuji-Q Highland. Lake Kawaguchi is 2.7 mi (4.4 km) away. Fujisan station is 25 minutes by foot.

Highland Resort Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 583 out of 868 reviews" "
Rating 8 - Good. 212 out of 868 reviews" "
Rating 6 - Okay. 48 out of 868 reviews" "
Rating 4 - Poor. 16 out of 868 reviews" "
Rating 2 - Terrible. 9 out of 868 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want access to the amusement park next door. The attached onsen is also great. Had a good kaseki meal at the Japanese restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Stayed 2 nights in Jun 2024

6/10 Okay

LAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The highlights of this hotel are its prime location and the attentive staff in the breakfast area. The dining staff are delightful and even offer to help take family photos with Mt. Fuji in the background if they see you with a camera. The hotel boasts stunning views of Mt. Fuji—imagine waking up and enjoying breakfast with such a breathtaking backdrop! Another perk is its proximity to Fuji-Q Highland amusement park—it’s literally next door, with a convenient underground passage connecting the two. The hotel also features an onsen, adding a relaxing touch to your stay. There's is a 7-11 close by. For transportation, the bus stop just steps away is incredibly convenient. It provides access to Mishima Station in under an hour (with pre-booking), which is especially helpful if, like us, you didn’t arrange a private transfer to catch the Shinkansen to Kyoto. However, the check-in staff left much to be desired. They were curt and unhelpful, telling us they couldn't arrange a shuttle, taxi, or private car to Mishima Station. Worse, they didn’t even inform us about the nearby bus stop and its routes—we had to find that information ourselves. While the location, amenities, and breakfast staff are great, the poor hospitality at the front desk detracts from the experience, which is why I’m giving this hotel three stars.
Stayed 1 night in Nov 2024

10/10 Excellent

Phonthawat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kam Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and relax
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amzing property with fantastic views of Mt Fuji - make sure you book this side of the hitel, you wont be disappointed. Also, one of the best showers I've seen in a hotel room - now I want one for home :)
Stayed 5 nights in Oct 2024

10/10 Excellent

Erika, Miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what we will consider a 5 star hotel in the US and more I have no words, AMAZING HOTEL everything you can dream of!!
Stayed 1 night in Oct 2024

10/10 Excellent

Sejal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff . Really clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good!
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to stay in and around Mt Fuji, we had the best view straight from our hotel window! The room was extremely clean and was very comfortable to stay in. There is the FujiQ Highland park right next door and a train station nearby to take you into Lake Kawaguchiko where there are great dining options and a beautiful lake to look at, I would definitely stay here again!
Stayed 1 night in Nov 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities
Beautiful views of Mt. Fuji and great location. Fuji-Q Highland was fun.
Stayed 2 nights in Nov 2024

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. Beautiful property with breathtaking views of Mt. Fuji. Highly recommend.
Stayed 2 nights in Nov 2024

8/10 Good

Christina

Liked: Property conditions & facilities
The hotel is nice but not worth the amount I paid per night. Far from dining to walk. Beautiful views of Fuji
Stayed 2 nights in Oct 2024

4/10 Poor

Yaneken, Pleasanton

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I report the front desk staff that my room AC did not work when I check out. He did not say anything and no response at all. He just asked me to sign the credit card payment. this is very rude and a bad service happening in such a high-end hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a luxurious experience! The hotel is very impressive on entry and the staff were the most attentive we encountered on our trip across Japan. Our room was delightful, the bed wasnt the most comfortable for our taste however other facilities in the room meant we still had a fantastic stay. TV can be connected to your own netflix etc account which was a great touch. Easy access to the free shuttle bus to kawaguchiko station which has various tour buses, but the shuttle also stops at a train station en route for anyone looking to explore further out. We rented a private onsen for our 2 night stay which was a relaxing addition, I messaged the hotel through the Expedia app and they gave details and booked this for me with ease. I then paid for this plus the local taxes on arrival. 10/10 recommend. We had a Mt Fuji view room and were lucky enough to see 3/4 of it on our 2nd day. The macaroni club restarant staff were fantastic, we didnt try the other restaurant on site but this looked more traditional. Overall a fantastic hotel choice, ts right next to fuji Q highlands for anyone looking for a fun day out like we did. We took the highway bus from shibuya mark city and it stopped within meters of this hotel, its very easy to access this way as the return journey picks up from the same place as drop off. We didnt find any immediately local convenience stores so can be a bit tricky if you want a late night snack, but there may be one around we werent familiar with.
Stayed 2 nights in Oct 2024

10/10 Excellent

Malcom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with view of fuji from our room. Staff were very helpful. Breakfast buffet was excellent.
Stayed 1 night in Oct 2024

6/10 Okay

Mandy

Travelled with family
Liked: Staff & service, amenities
The hotel is run down. The carpet in the hallways is old, stained & lifting (a dangerous trip hazard). It’s in need of a refurbishment over all.
Stayed 1 night in Oct 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you get free onsen if you are a guest of this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Babak

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Oct 2024

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, property conditions & facilities
Well maintained and super location. Would need more English speaking concierge.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Douglas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024