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"I had an amazing stay at this hotel! The room was not only clean and spacious but also came with a fantastic bathtub, perfect for relaxing. They even offer a convenient shuttle bus service, making it easy to get around. The staff were incredibly friendly and attentive, ensuring a warm welcome and a comfortable experience throughout. There’s also a public bathtub available, which was a nice added touch for unwinding. Highly recommended for anyone looking for comfort and great service!"

"Staff were super friendly and responsive! "

"The property and staff were amazing. The purpose of our stay was to enjoy the majestic view of Mt. Fuji. We were not able to see the mountain but we still enjoyed the food, the onsen and the taiko program."

"Beautiful hotel, only downside not really close to the main attractions "

"We stayed here for two nights as part of our honeymoon trip to Japan. We loved the views of mount fuji from our bedroom and waking up to a delightful traditional breakfast while looking at fuji dressed with a yukata. The bus offered to transport us back and forth from the station was also very useful and made our journey easier"

"This is definitely worth the experience. The food, view and open bath is amazing. Hana-san who served us dinner was wonderful and a delight! "

"I cannot say enough the good things about this property. First of all the price is very good. And it comes with free shuttle pickup from the train station. Free breakfast. Decent size of room. Friendly staff who speaks good English. Automatic check-in checkout machine. When we checked out to go to Gotemba premium outlet as the next step, I realized they have a free bus service to send us straight there. And we could have used the same free service when we came from Mishima train station which could saved more. Highly recommended."

"Hotel is too old now and not functional. It should be rebuilt. location is the best for panorama view for Mt. Fuji and Lake Yamanaka."

"Incredible facility and staff with stunning nature walks and views easily accessible nearby and from the hotel itself. Only drawback is that to get food at night, it’s a bit of a walk down dark streets to reach the restaurant-heavy area - but the hotel does also offer onsite dinner. Overall, wonderful stay and would book again!"