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"Ivan directed the games was amazing room was nice and kept up "

"Ocean side location"

"We had a sad incident with room service in our last day, and a very rude telephone operator over a simple ham and cheese eggs omelet that I ordered. The person that took the order, did not know how to make a true omelet with real eggs, and delivered a white eggs omelet instead. I still can't understand the none sense argument when she claimed that the menu does not carried a true omelet choice. The end result, I cancelled the order. Sincerely, the hotel is a 5 star on all departments, a beautifull well maintain property and overall service the best, but room service a complete disapointment. Paying high prices and receiving low quality service is a bad choice. Improvements are needed."

"Very good stay — clean rooms, friendly staff, and convenient location. Would definitely recommend!” "

"Older property but service is top notch...food is 8 out of 10...drinks are cold and abundant...pool side bar Oliver is a great guy...tries to make do with what he has...greatly appreciate it...will repeat with family next"

"Absolutely amazing service at this wonderful hotel! Every single staff member I encountered during my week at El Ganzo was incredibly kind, patient, helpful, and cheerful! I've stayed at hundreds of hotels over the years; I've never experienced such gentle and genuine hospitality and professionalism. The original art throughout the hotel is inspiring, as are the amazing views. I was so happy that there were many quiet spots to relax. And I loved watching the fishermen get ready to head out for the day from my terrace. I hope to return to El Ganzo and will encourage others to visit as well!"

"Very impressed with our stay. Nice Spanish style hotel, well laid out, good facilities. Staff were very friendly and professional in every department - plenty of people proactively doing their jobs well. Rooms nice, beds comfortable, clean. Lots of fun entertainment for kids and adults. Good array of food options, with the Deli, Cafe, Zai, and beach pop-up lunches (bbq, paella, tacos) being highlights. Pool was nice, and beach lovely, though swimming in the sea is risky, as with much of that coast line. Close to the old town of San Jose del Cabo which has nice art, good restaurants, and nice to walk around. Less of a party place than Cabo San Lucas (30 mins away), yet with plenty of options."

"It’s an older resort and the price point reflects that. The staff is nice and professional. "

"The staff and service were world class. We really enjoyed every minute of our stay. Special thank you to Ramon and Fernando, who made every moment special!!! We will be back!"