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Capital CityCenter Hotel

3.0 star property
Comfortable hotel near Victoria Harbour

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July 2024

Photo gallery for Capital CityCenter Hotel

Reception
Outdoor pool, pool umbrellas
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains
Breakfast, lunch, dinner served; American cuisine, pool views
Reviews
8.2

Very good

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
1961 Douglas St, Victoria, BC, V8T4K7
  • Popular LocationSave-On-Foods Memorial Centre4 min walk
  • Popular LocationVictoria Harbour3 min drive
  • Popular LocationVictoria Clipper Ferry Terminal4 min drive
  • AirportVictoria, BC (YYJ-Victoria Intl.)27 min drive
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Room options

View all photos for Deluxe Studio Suite, Courtyard View, Courtyard Area

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio Suite, Courtyard View, Courtyard Area

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchenette

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Kitchenette

Fridge, microwave, coffee/tea maker

Standard Double Room, 2 Double Beds, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Ceiling fan
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchenette

Living area

Deluxe Suite, 1 Bedroom, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Separate bedroom
  • 46 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Victoria

Capital CityCenter Hotel is located in Downtown Victoria, a neighbourhood in Victoria, and is in the entertainment district. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Royal BC Museum and Butchart Gardens. Victoria Bug Zoo and Maritime Museum of British Columbia are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails and skydiving.
Visit our Victoria travel guideOpens in a new window

What's nearby

  • Save-On-Foods Memorial Centre - 4 min walk
  • Chinatown - 6 min walk
  • Royal BC Museum - 17 min walk
  • Victoria Harbour - 3 min drive
  • Victoria Clipper Ferry Terminal - 4 min drive

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 5 min drive

Restaurants

  • ‪Phillips Brewing Co Ltd - ‬3 min walk
  • ‪Green Leaf Vietnamese Bistro - ‬4 min walk
  • ‪Xin Korean Restaurant - ‬9 min walk
  • ‪Bean Around the World - ‬7 min walk
  • ‪Golden City Restaurant - ‬4 min walk

About this property

Capital CityCenter Hotel

Hotel near Victoria Harbour
Victoria Clipper Ferry Terminal and Royal BC Museum are located near Capital CityCenter Hotel, which provides a poolside bar, a terrace and a coffee shop/cafe. The on-site American cuisine restaurant, Scallywags Eatery, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool with pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, a front desk safe and ATM/banking services
  • Guest reviews speak well of the overall condition
Room features
All 94 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Filipino, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: CAD 6 to 15 for adults and CAD 6 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scallywags Eatery
  • Splash Lounge

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1961
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 15, per pet, per day, plus a deposit of CAD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.00 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 6 to 15 for adults and CAD 6 to 15 for children
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The seasonal outdoor pool opens in May
Only registered guests are allowed in the guestrooms

Property is also known as

Capital CityCenter
Capital CityCenter Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Victoria
Capital CityCenter Hotel Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Hotel Hotel Victoria

Frequently asked questions

Does Capital CityCenter Hotel have a pool?

Yes, this property has an outdoor pool.

Is Capital CityCenter Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of CAD 100.00 per stay and a fee of CAD 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Capital CityCenter Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Capital CityCenter Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Capital CityCenter Hotel?

Checkout is at 11 AM.

Does Capital CityCenter Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Capital CityCenter Hotel located?

Located in Downtown Victoria, this hotel is within 1 mile (2 km) of Government Street, Victoria Harbour and Royal BC Museum. Victoria Clipper Ferry Terminal is 1.3 mi (2.1 km) away.

Capital CityCenter Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 1000 reviews" "
Rating 8 - Good. 474 out of 1000 reviews" "
Rating 6 - Okay. 127 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort
Good value for money
Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very quiet at the hotel. Staff friendly. Very close to everything I needed.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay with a parking spot ! Also closer to many attractions in victoria !
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Room was a bit smoky and the overall condition of things was pretty run down.
Stayed 1 night in Mar 2020

10/10 Excellent

kc, vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and spacious room. The bed was clean and comfy
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Excellwnt value for location. Batheoom has a batural flow vent which means,cold outsode, cold inside bsthroom. Very very very good value for Vicotora
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money and excellent location.clise to downtown and events at the Save On Foods Centre.
Stayed 3 nights in Mar 2020

6/10 Okay

Kay, Toronto

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The property was outdated and the room wasn't clean. Overall i'd give this motel a 2 star but again it is a motel so lower your expectations. The man at check in was very nice and friendly making it a pleasnt check in experience. The area is probably better in peak season, I was told to be mindful of my car and belongings and to beware or certain areas due to lots of homeless and drug addicts, that made me very uneasy. I only stayed for 1 night and thats all I would recommend especially if you're travelling alone. Might be a better option for peak summer months when there are lots of tourists and other people around.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very bad. Actually there was almost no device or help available at all. Receptionist at check in was incredibly rude, no help with bags, no room service or wifi (is there any hotel that doesn’t have wifi now?!). I expected waaaaaay more for the price I paid.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Upgraded our room and had amazing service. Will definitely return and reccomend this hotel.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean rooms, but paper-thin walls
Nice staff. Centrally located with clean rooms. The shower temperature was not well regulated (from scalding to cold) at 6 am. The walls were paper thin! Our neighbour was chatting in a moderate tone until 2 am, and we could hear their entire conversation (while trying to sleep). Not sure I will stay again if I have a work engagement in the morning.
Stayed 1 night in Feb 2020

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Comfy bed!! Nice staff, quiet rooms!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean, the only minor issue was that the heater made quite a bit of noise
Stayed 1 night in Feb 2020

10/10 Excellent

Taona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice and affordable! Best omette ever at the onsite restaurant
Stayed 2 nights in Feb 2020

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice room but uncomfortable bed
We like the room for the space but unfortunately the bed was super uncomfortable which is unusual for this hotel given it was one of their best rooms.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Priced well, stayed 5 days. Staff helpful, parking is decent, wifi works well. Beds comfortable
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance to downtown, there is free parking across the street, good bed, the heater is hard to control , with a set point of 70 the room still over heated to what felt like 80 and it did run most of the night until I turned it of. Overall good for the price , but there were numerous large dogs in the hallways, so if you have allergies I would not stay here.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not the best hotel. Good for the price but bed was very uncomfortable. Will not go back.
Stayed 1 night in Feb 2020