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The Star Hotel

3.0 star property
Hotel with a restaurant, a short walk to WestQuay Shopping Centre

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Photo gallery for The Star Hotel

Front of property
Front of property
Exterior
Bar (on property)
1 bedroom, individually decorated, individually furnished, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Small Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room

1 bedroom, individually decorated, individually furnished, desk

Family Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Separate bedroom
Hairdryer
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

1 bedroom, individually decorated, individually furnished, desk

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

1 bedroom, individually decorated, individually furnished, desk

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Separate bedroom
Hairdryer
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
26 High Street, Southampton, England, SO14 2NA

What's nearby

  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.2 km
  • Mayflower Theatre - 14 min walk - 1.2 km
  • Southampton Cruise Terminal - 3 min drive - 2.0 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk
  • ‪Poppins - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

Hotel near WestQuay Shopping Centre
At The Star Hotel, you can look forward to dry cleaning/laundry services, a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • 3 meeting rooms, laundry services and luggage storage
  • A lift and smoke-free property
  • Guest reviews speak highly of the breakfast, central location and helpful staff
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Electric kettles, heating and daily housekeeping

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

Is The Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Star Hotel?

Self-parking is available for GBP 7.00 per day. Limited spots are available.

What time is check-in at The Star Hotel?

Check-in start time: 2 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at The Star Hotel?

Checkout is at 11 AM.

Where is The Star Hotel located?

Located in Southampton City Centre, this hotel is within a 5-minute walk of Titanic Honour & Glory Exhibition - Southampton and WestQuay Shopping Centre. Southampton Cruise Terminal is 1.4 mi (2.2 km) away. Southampton Central Station is 17 minutes by foot and Southampton Woolston Station is 27 minutes.

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The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 885 reviews
Rating 8 - Good. 315 out of 885 reviews
Rating 6 - Okay. 142 out of 885 reviews
Rating 4 - Poor. 73 out of 885 reviews
Rating 2 - Terrible. 56 out of 885 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Alison

Liked: Amenities, property conditions & facilities
The hotel is in an excellent location equidistant between the bars and shopping centre such as O'Nells, Yates, etc and the bars and restaurants the other end on Oxford Street-that road is very vibrant and well worth a visit.
Stayed 2 nights in May 2025

8/10 Good

Monsiri

Liked: Staff & service
Disliked: Property conditions & facilities
Good hotel, just old.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, had all we needed. Nice size room. Good drinks in bar. Well priced breakfast. Very helpful. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to good dining, shopping and the cruise port. Windows did not open and no air conditioning so the room was a bit warm and stuffy. The bar and reception staff were extremely friendly. I would stay there again.
Stayed 1 night in May 2025

8/10 Good

Mirko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At the check-in the lady at the reception desk was very kind and welcoming.
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I love the lift, breakfast and location
Stayed 1 night in Apr 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff also very helpful. Notably Nhuanelka (sp.?) who has a delightful personality and very helpful in assisting us! Anna (breakfast staff) also made our experience special with her providing fabulous breakfasts and her cheerful, engaging presence made us feel right at home!
Stayed 7 nights in May 2025

8/10 Good

Larry

Liked: Cleanliness
Building is in good shape for its vintage. Breakfast is well worth the price. Last stop of a land vacation before getting on a cruise ship. Walking distance to port, train station and bus line. They even did a weeks worth of our laundry before we boarded our cruise. Very nice staff.
Stayed 2 nights in May 2025

8/10 Good

Neha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was near to the central, you can visit most of the places by walking
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Wonderful lobby people. Great English breakfast, comfy bed, very nice room
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff where very helpful and polite the lift is a bit dated but fine the room was large with a comfy bed the bathroom was large with a shower over the bath . the breakfast was English or continental with fresh made toast . the location is ideal in the centre of the city easy walk to the shops .a lovely hotel we would stay again
Stayed 2 nights in May 2025

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 3 nights in Apr 2025

6/10 Okay

Craig

Disliked: Amenities
Needs updating and refurbishing
Stayed 2 nights in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Very central, clean and friendly hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
When I checked in I was advised that the water was off for some rooms due to an issue but it did not affect mine. The room was small but it was a single room. It was clean and the staff were friendly. The highlight was the breakfast, which was superb and the breakfast staff were lovely and a credit to the hotel. Lots of choice and was ready immediately at the breakfast start time which was great as i had a train to catch soon after.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an old coach house which I love old building, it's a bit dated, but our room was clean and good value , booked breakfast which was excellent value £5.99 staff friendly , can't fault it, we walked to the cruise ship about 10 mins walk , will use again
Stayed 1 night in Mar 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
The included Breakfast was very good. The beds were very comfortable. The staff was helpful and kind.
Stayed 1 night in Mar 2025

2/10 Terrible

jerone

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the smell is overpowering in this hotel, especially in the stairs
Stayed 1 night in Mar 2025

8/10 Good

Horst

Liked: Staff & service
Nice little hotel. Room was small but practicable for a night. Long walk from lobby to some of the rooms, but cosy british style.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
This is an old hotel that is showing its age, but they are working on refurbishin. Our room was clean and roomy for this sort of place. Female desk clerk was very gracious and helpful. Our room fronted the street, so it was loud because, with the hot weather, we had the window open.
Stayed 1 night in May 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very nice and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Beck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous to turn up after 2 days of air travel to be told that they would upgrade us to an improved room and we could go straight up. (We were just hoping to leave our bags somewhere while we wandered the high st) the water pressure was not great, but after that long in a plane it was the best shower I’d ever had!! The bed was comfy and a huge room. Everything was on the doorstep, and although the pub went until 2am, we were so tired we would’ve slept thru anything. Friendly staff and a neat watering hole on the lower floor. The lift is an experience and it made us smile each time we used it. Thank you for an unforgettable stay.
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel with old style gated lift very cute!! Breakfast very reasonably priced and delicious .Staff friendly & had a hairdryer at reception when needed. Hotel is surrounded by bars/restaurants and 2 minutes walk to all the shops.Handy it has its own carpark too!! Will definitely be going back !
Stayed 3 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a one night stay in the centre was great choice
Stayed 1 night in Jan 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff amazing
Stayed 4 nights in Oct 2024