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"The staff are always helpful and welcoming. The rooms are always clean. We are never locked out of the building or room. Food at Sawyers is amazing and waiters are polite and helpful. "

"Great hotel and great staff on reception and very convenient for my trip to Cardiff. Will definitely stay there again "

"Ideal location in city centre, perfect for any events going on. Room booked for 4 people but only 3 of us went - so very spacious. Nice bug comfy beds, tea/coffee in room. Would stay here again"

"Great place. Staff at front desk helpful and beaming smiles. My new go to hotel when on business in Cardiff...kudos"

"Beautiful hotel. Lovely friendly staff. "

"A great stay to visit my hubby in hospital. Very welcoming and easy check in. Amazing room and just a great stay all round 10/10"

"Close to the train station and centre, within 5 minute walk. Booked a room for the night for a concert at the Utilita Arena, it’s an old building so don’t expect the Ritz. Breakfast was lovely. Good price hotel in a fantastic location"

"We stayed here last year when it was being refurbished and loved the position overlooking the beach. Its also a great position for everything, town, restaurants, harbour and beaches. What a difference they have made to the hotel as it is now owned by Crest, everything was new in the room with a fab bathroom and super comfy beds The service was excellent and the staff were extremely friendly, helpful and efficient. Cant fault it in any way. "

"From the excellent welcome by the reception staff to the bar, restaurant and room staff it was faultless. The breakfast was of good quality and hot. The only comment would be that the shower did not drain quickly enough and I have liked to have been able to cast films from my iPad to the tv."