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The Imperial Hotel

3.5 star property
Beachfront hotel for sun and fun

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Imperial Hotel

On the beach
View from property
Beach bar
On the beach
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Bar
  • Pet-friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Rainfall showerhead
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR

What's nearby

  • Harbour Beach - 5 min walk - 0.4 km
  • Castle Beach - 5 min walk - 0.5 km
  • Tenby Castle - 6 min walk - 0.5 km
  • Tenby Golf Club - 10 min walk - 0.9 km
  • Tenby Beach - 14 min drive - 0.6 km

Getting around

  • Tenby Station - 9 min walk
  • Cardiff International Airport (CWL) - 128 min drive

Restaurants

  • ‪Fecci's fish & chips - ‬2 min walk
  • ‪Harbwr Tenby Harbour Brewery - ‬4 min walk
  • ‪The Bush Inn - ‬2 min walk
  • ‪Dennis Cafe - ‬5 min walk
  • ‪The Cove Tenby - ‬4 min walk

About this property

The Imperial Hotel

Hotel by the sea
A terrace, a bar and a restaurant are just a few of the amenities provided at The Imperial Hotel. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), a 24-hour front desk and a front desk safe
  • Luggage storage, a banquet hall and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at The Imperial Hotel include amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily English breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 25 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 10 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

Frequently asked questions

Is The Imperial Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at The Imperial Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Imperial Hotel?

Checkout is at 10 AM.

Where is The Imperial Hotel located?

Nestled on the beach, this Tenby hotel is within a 5-minute walk of Paragon Beach, Harbour Beach and Ocean Commotion. Castle Beach and St Mary's Church are also within 10 minutes. Tenby Station is 9 minutes by foot.

The Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 89 out of 330 reviews" "
Rating 8 - Good. 109 out of 330 reviews" "
Rating 6 - Okay. 59 out of 330 reviews" "
Rating 4 - Poor. 47 out of 330 reviews" "
Rating 2 - Terrible. 26 out of 330 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, nice and quiet. Bed was very comfortable, slept great…. Breakfast was great, nice variety. Bar was lovely. Staff polite and friendly. It was our first time in Tenby , we will stay here again
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The property is being renovated but still clean . The staff were polite .
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very tired property, black mould in shower, water had no pressure for a shower and couldn't get hot. No hand soap in rooms, windows dirty. They also have works going on and scaffolding was being erected before 9am on a sunday, very noisy
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Fantastic view with the best room in architecturally significant hotel. All this outweighed the relatively dismal state of the public areas and the sub-Britannia breakfast. Once things have improved under the new ownership this will be a goldmine for staff and owners.
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views from room
Stayed 2 nights in Dec 2024

10/10 Excellent

Bohdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff were amazing and a beautiful location.
Stayed 1 night in Nov 2024

6/10 Okay

Sam

Staff are excellent and there was refurbishment in progress i was not aware o that at time of booking noise was continuous fri sat and sun till after eight don't think i will return sam
Stayed 3 nights in Nov 2024

10/10 Excellent

Tanya

Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service
The propert is in the process of being renovated which is the only reason I marked property condition as 3 *.
Stayed 2 nights in Oct 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem i had was the tv which only worked for a few mins would then scramble
Stayed 3 nights in Oct 2024

6/10 Okay

neil

Travelled with partner
Liked: Staff & service
Could be nice with a lot of money spent to do a proper refurb
Stayed 1 night in Oct 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service
all good
Stayed 1 night in Oct 2024

4/10 Poor

Darren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is really nice it’s a shame the hotel is falling apart. The rooms are old and battered, TV didn’t work, no heating, shower leaks onto the floor and woodlice in the room. Not what was advertised whatsoever
Stayed 2 nights in Oct 2024

6/10 Okay

Nicky

Travelled with pets, Travelled with partner
Disliked: Staff & service
Nothing to say just poor
Stayed 3 nights in Oct 2024

4/10 Poor

Gregory

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
About to be refurbished and desperately needs it. Room was very dated and not worth the money we paid but was clean. Staff were superb & very friendly. Breakfast was good selection but cold. Very dog friendly and everyone made our dog welcome. This will be a gem of a hotel when refurbishment completed. It’s in an excellent location on the seafront
Stayed 1 night in Sep 2024

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent and very good customer service spacious clean room with comfortable twin beds What more could you ask for. Would recommend
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Perfect location
This Hotel was in a perfect location with amazing views over the sea yet right in town. It was typical of an old seaside establishment, a little tired but clean but was undergoing refurbishment so can’t wait to see the changes. The staff were excellent, friendly and helpful but seemed a little overstretched. I would definitely go there again
Views from our window
Stayed 2 nights in Sep 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view from our room. Stuff were excellent we will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional
Stayed 1 night in Sep 2024

8/10 Good

Hann

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid altogether or refuse room 23,
Hotel is in a good location, room is very tired , carpet badly soiled, floor very uneven, and bed is the most uncomfortable bed ive ever slept in - in fact ive not been able to sleep- suffering with a bad back today - regretting paying the extra to stay here as really overpriced, if you check in and given room 23 refuse it the springs are poking through the mattress and they have put wood underneath the mattress where the bed base is broken
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, lovely stay.
We arrived at the hotel to a lovely receptionist called Emma, our room wasn't quite ready so she put our bags safe and showed us to the bar/dining area. We were welcomed by the bartender who was friendly and polite. Our room was basic but clean and comfortable. TV maybe a little small but adequate and we weren't intending to stay in the room lol the time. We had breakfast which was of a good standard and plentiful. There was parking nearby and not too expensive. We were on the top floor and there was a lift available. All the staff we encountered were polite and friendly. It was a pleasure to stay there and we'd use it again.
Stayed 3 nights in Sep 2024

4/10 Poor

Ross

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service
In fairness, there are a lot of ups and downs with the Imperial. The location is excellent, my room was clean and tidy, and the cost was more than reasonable. Niggles would include very low water pressure, a droopy showerhead, and a laughably small TV. But It’s hard to ask too much considering the cost. Clearly this grande dame’s best years may have been many decades ago, but she’s still got some life in her. I’m hopeful that with her ongoing renovations, many good years are still ahead.
Stayed 1 night in Sep 2024

6/10 Okay

Owain

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staffs are so friendly and always smile, easy to communicate with us deaf. It’s very great to view and good location. The room makes us tired and very small shower and little dirty carpet like old. Other, wallpaper have peel old and furniture is old too. Hope so will be new decoration soon. We don’t have any complain. Many thanks.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Staff & service
The staff were very helpful and worked hard to deliver excellent customer service. The new owners "Crest Hotels" have some very strange policies that impact on the customer experience i.e. one hand towel to be shared between two people. Two tea bags maximum for two people per day, No hand soap, One toilet roll for two people per day, Rooms not serviced daily unless you hand your room keys in to reception. Very minimal room service bathroom not cleaned during our 5 night stay.
Stayed 5 nights in Aug 2024