10/10 Excellent
Monique
Travelled with family
7 Sept,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and very quiet. The bed was very comfortable and I liked that they had the extra sofa bed option for a third person. Many hotels are getting lazy about cleaning hotel rooms daily, but they did a great job of keeping it clean every day. The price was on the high side but it was worth being comfortable and having the convenience of being so close to the shopping mall. The staff was helpful and I never found myself having to wait long to get help. Also, the staff gave us accurate information which was a big help. There was some water leak near the refrigerator, and I would see water in the safe and on the counter, which gave the room a musty smell. That was the only down side. The breakfast at the hotel is really good and worth the extra money. Room has free espresso, tea, coffee, and water. Also they have a gym which we used. I read about robots delivering stuff to the rooms. I never experienced that, they helped us directly every time. I went here because Expedia recommended it. My husband was worried it wouldn't be good. Overall , I would stay there again, and I am pretty picky.
Monique
Stayed 6 nights in Aug 2024