Villa Fontaine, Shiodome hotels

"Stayed at a deluxe room for my last night in Japan. The room was spacious but I found strains of hair on the bathroom floor when I checked in and some used paper on the floor. Idk if the room was cleaned properly but overall the quality was satisfied"

"Finding an entrance was somewhat tricky. From Shimbashi station, use the Shiodome exit, turn right to find an escalator up near Tully's coffee, take another escalator to the far right of the plaza next to an Italian restaurant, once on the 3rd floor above the ground, take a skywalk across the street to the building on the right, a news media building on the lower floors. Walk across the 3rd floor to the elevators on the far right, then take the elevators up to the 25th floor labeled Hotel Lobby. The hotel is gorgeous! Each floor has a themed art gallery. To get around, I got a 48 hour subway pass by talking to the tourism info center people who walked me through the machine to buy the pass. Make sure you carry your passport as it's required to buy the pass, if you're foreign. I also went to the Shimbashi Station - Ticket Center on the 3rd floor, stood in line, and bought a Suica IC card (a prepaid debit card) to be able to use the above ground trains where the entrance and exit gates present "IC". Yen is the required currency to get the Suica card at the ticket center. I put 3000 on the card with a 500 yen deposit I'll get back at Narita airport when I return the card for a refund of the remaining balance. I also purchased a "hop on hop off" double decker 1-day bus pass to go sightseeing starting at Tokyo Station. I think I used the JR Yamamoto Line (green, platform 5 at Shimbashi Sta.) and used the Suica card to get in and out of either station. Suica is best over subway"

"Good location with lots of restaurants around!"

"Easy access "

"Convenient place to stay in terminal 3 Haneda- efficient checkin and out"

"The single room is going to feel small to Americans, but it was perfect with its amenities and space for me as a solo traveler. There was room underneath the bed to slide my baggage to keep it out of the way after I unpacked. The curtains worked really well to block out light for sleeping. Bed was firm, but I'm a back sleeper so that was fine by me. I appreciated having the option to see the status of the Laundromat machines from the room's TV main menu. There's no machine for getting change to use the laundry and it runs on only some QR code payments or multiple 100yen coins, so you may have to try and get some spare change after buying something from the vending machine nearby. I arrived hours about 6 hours before check in and they were able to store my luggage, and also the same after check out where I went out to tour for the day before I came back to get my bags and head to the airport. There are 3 metro/train stations within a 5-10 minute walk of the hotel. I also appreciated the walking distance to the Tokyo Dome since I was going there several days for events. I did not opt for the breakfast buffet plan, since I'd usually pick up something light to eat from the convenience stores. I did try out the weekday lunch special at the Hirakawa restaurant ar the hotel and that was also a really nice meal and service experience. Overall, I had a very comfortable, quiet, stay and felt safe here. Definitely want to stay here again if I'm ever back in the area!"

"They had amazing staff, helpful and accomodating. Stored our luggage when we checked out and went to another area for a couple days, and brought it to our room when checked bag in. Amazing."

"Manager I spoke to regarding an issue I had with my original room, made things right quickly and without issue."

"Great "