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Shangri-La Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with 4 restaurants

Choose dates to view prices

your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Shangri-La Shenzhen

Exterior
Poolside bar
Garden
Minibar, in-room safe, desk, blackout curtains
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

    • PoolPool
    • BarBar
    • SpaSpa
    • Room serviceRoom service
    • Parking includedParking included
    • Air conditioningAir conditioning
The price is S$117
includes taxes & fees
15 Sept - 16 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Private bathroom
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Private bathroom
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Club Lounge
Fridge
LED TV
10 bedrooms
Blackout curtains
Hairdryer
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Club Lounge
Fridge
LCD TV
3 bedrooms
Blackout curtains
Shower/bath combination
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Horizon Club, Room, 2 Single Beds

Highlights

Air conditioning
Club Lounge
Fridge
LED TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Front of property
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (694)
The price is S$120
includes taxes & fees
21 Sept - 22 Sept
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

About the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • The MixC Shopping Mall - 8 min walk
  • Luohu Port - 12 min walk
  • Dongmen Pedestrian Street - 2 min drive
  • Huaqiangbei - 6 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 41 min drive

Restaurants

  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk
  • ‪大堂酒吧 - ‬4 min walk

About this property

Shangri-La Shenzhen

Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on-site and mini golf. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and happy hour. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 522 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Deep-soaking baths, free toiletries and hairdryers
  • LED TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 32 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 161 for adults and from CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Shenzhen?

As of 8 Sept,2024, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 15 Sept,2024 start from S$117.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Shenzhen?

Self-parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Checkout is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 2 mi (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 15 minutes by foot and Shenzhen Station is 12 minutes.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 391 out of 1004 reviews" "
Rating 8 - Good. 435 out of 1004 reviews" "
Rating 6 - Okay. 104 out of 1004 reviews" "
Rating 4 - Poor. 48 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chenying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea were tasty with a decent amount of selection. Service was good and quick when we needed something. It was great value for what we paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tetiwe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tetiwe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay… very professional and friendly staff. The manager was excellent!!! I Always enjoy my stay at this hotel every time I visit Shenzhen!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

MICHAEL, north miami beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Tam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staffs were all nice and the best part they can speak Cantonese and English. Thats a plus for me cause it makes it easy on both ends.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam, San Jose

Stayed 1 night in Jun 2024

2/10 Terrible

Shahul Hameed

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 3 nights in May 2024

8/10 Good

Andrew

Stayed 1 night in May 2024

10/10 Excellent

John, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a more spacious room, had access to cub lounge area. Very close to HK Border.
Stayed 1 night in Jun 2024

8/10 Good

HAI

Stayed 3 nights in Jun 2024

8/10 Good

Chin Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to metro and very convenient
Stayed 5 nights in May 2024

10/10 Excellent

Suryanto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and near train station
Stayed 3 nights in May 2024

8/10 Good

Derek

Liked: Cleanliness
Nice place to stay for a short period
Stayed 2 nights in May 2024

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well located hotel
Amazing room in a great looking hotel in the middle of downtown. Across the street from the train station. Excellent restaurant, good breakfast buffet included in the room. No complaints at all
Stayed 2 nights in May 2024

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

shing man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful .
Stayed 1 night in May 2024

8/10 Good

Sau Man Rosa, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean and spacious room, excellent service from staffs, good breakfast variety. Overall a very pleasant and decent hotel. One issue was that my booking is for 3 people in executive suite and I messaged the hotel beforehand to confirm an extra bed will be added, which the hotel manager assured me the room will be prepared accordingly. However, at check in, front desk didn't see any instructions on adding a bed, and my room was not prepared to accommodate 3. Although upon calling house keeping, the staffs immediately came and added the bed, and provided another set of amenities, I am disappointed that my room was not prepared as per booking details, especially when I had contacted the hotel beforehand to reconfirm. I expect better level of service and attention to details from a 5-stars renowned hotel chain.
Stayed 1 night in May 2024

10/10 Excellent

Alex

Stayed 1 night in May 2024

10/10 Excellent

Alan Cheuk Ngai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

KHALED, DORAL

Liked: Cleanliness, staff & service, property conditions & facilities
I like all
Stayed 1 night in Apr 2024

6/10 Okay

Charles, Burlington

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Kenbely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very comfortable and clean
Stayed 4 nights in Apr 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay here. Henry Liu at front desk was very helpful. I’ll come back.
Stayed 1 night in Apr 2024