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"Fantastic place to enjoy nature and the surrounding areas of Sapporo and Otaru. Staff was super helpful. Room was clean. Breakfast was awesome. Piano play at night during the week was actually one of the highlights just sitting and listening to live play for an hour. Having a car helps getting around as there really is not much within walking distance. Many of the frost staff spoke English, but it’s definitely a hotel more for Japanese tourists. Onsen was also pretty good with the outdoor and indoor parts. The location is prime for venturing out in a bunch of directions to explore. "

"Awesome"

"Rooms are clean and very comfortable. Check-in was seamless"

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."

"EXPERIENCE EXCELLENT"

"Good option for short stay Otaru."

"Comfortable stay for family of three. Staff are very nice and hotel was clean. I like the location as well, very close to the Canal and shops. "

"Hotel was clean and convenient "

"Very friendly and helpful staff. Property is very nicely designed, well executed and well managed. Overnight parking (valet) is relatively expensive for the spring season in the area."