Search Inns in Riviera Maya

"Property staff was pleasant and very helpful and friendly. I booked this for our 1 year anniversary and the staff decided to make a sweet gesture by decorating our rooms with hearts. The location was always clean and very convenient access to the beach. Only negative is the all-inclusive drinks are bad but that's what you'd expect from places like that. "

"Excellent place to stay with the family. "

"Our recent trip to Secrets Akumal Riviera Maya was an absolute dream! This resort truly lives up to its five-star reputation. We were so impressed by the impeccable service from every single staff member – their genuine warmth and attentiveness made all the difference. I was greeted by name and that gave me a level of importance during my stay. The gourmet dining options are outstanding; we especially loved the authentic Mexican at El Patio and the Italian food at Portofino .The resort's location in Akumal is perfect for snorkeling with turtles, and we took full advantage of the beautiful beach and watersports. Evenings were filled with fantastic entertainment. Every detail, from the pristine rooms to the lush landscaping, contributed to an unforgettable stay. Highly, highly recommend!"

"Worth the price. "

"Facility was clean, staff friendly and helpful. My sister had a wedding at the venue and couldn't have hoped for better service. "

"Upon check in, we had a minor issue with our room not being ready on time. I did ask to speak to the manager on duty. The hotel manager Kevin was very accommodating and even offered us a special dinner to make up for the late check in. Gabriel, Our room concierge was also great. He was very attentive, helpful and went above and beyond to attend to all of our needs. He planned a romantic dinner for us to celebrate our anniversary. Lucia the manager at olio - was great. She made sure our experience was perfect. You can tell these guys enjoy what they do and take it seriously. I also want to give thanks to Estela at the front desk, Jeremias at preferred lobby bar. I highly recommend this resort. It’s relaxing, luxurious and the customer service is top notch. "

"Natural environment"

"The property is breathtaking with so much to do and see."

"Hola buen dia , esperamos por parte del Servicio de mayordomos un trato exclusivo y al menos con. Nosotros no lo lograron Dista muchisimo de la excellenca , La pscina sucia Una puerta del Baño a la terrace rota La ducha del jacuzzi de la terrace con goteo En fin un desastre A execcion de Eli exelente y el botonrs q nos recibio, el dia q llegamos Chico deberia ser mayordomo Por los demas el resto del personal muy bien Quiero reconocer q los mayordomos son educados y correctos , pero esperamos al estar en una habitación presidential un trato de excellenca q no recibimos y si lo comparators con Otto’s Servicios en Otto’s hotels es nulo Un saludo Gracias "