Palaces in Quintana Roo

"My overall experience was good "

"Almost perfect in every way. Wouldn't hesitate to come again. "

"Everything "

"Perfect getaway we needed for our anniversary. Staff and other guests were pleasant, and the drinks were very accessible. Definitely an amazing resort to stay at, During our there was a problem regarding mass amounts of seaweed in the beach but I believe other resorts also have this problem. Restaurants were decent, definitely some were better than others but for an all inclusive resort it was good. Definitely would recommend!!!"

"Amazing resort , great size. We just got the standard rooms, such a great size! The food was delicious, love all the variety of food and cocktails. Very pleased. Highly recommend! My husband is celiac , he had a good variety of food options! Would like more food options at the pool bar and the other outdoor restaurants, they didn’t have any GF options , which was very disappointing. Would have been nice to have other alcoholic beverage options in our mini bar fridge , only beer and pop. My husband can’t have beer. We called front desk but no one got back to us. Spa facility was beautiful, we had a great couples massage. Each for 60 min, wish we did 90 instead! One of the nicest spas I’ve been to at an all inclusive. The staff are great! Would like to give a shout out to a few people that made our trip very memorable : Moises( not sure if spelling is correct) at the pool bar , he kept the drinking flowing all day at the pool! He made the drinks himself and delivered them, non stop! Very impressed! Memo bell boy was great, he welcomed us and brought our luggage’s to the room. He gave a a tour of the hotel and a quick run down of the shows. He had such great energy! Edgar and Adrian at the main floor lobby bar were, ask for the Adrian gin cocktail , it’s dangerously delicious. "

"Very nice location with so much to offer "

"I they had a show every evening at 6pm "

"Had a wonderful time. Thanks to the guys in the front desk for allowing me an early check in and late check out ( thanks Edgar ) the pool environment was super cool and I love the fact that from noise can be hear from the room. Will be back ! "

"This resort was beautiful and well taken care of. The food was better than most all inclusive resorts. Our family really enjoyed our stay. My only recommendation would be that they have some live music in the lobby area earlier in the evening. "