2/10 Terrible
Mark
Travelled with family
20 Oct,2024
Disliked: Amenities
A beautifully designed property which fell short of expectations. Staff were difficult to deal with at times. Parking for my rental motorbike was limited to a tiny areas where all the other motorbikes are herded into a small area, resulting of course in incidental damage to all of them. I parked in another area where there were staff motorbikes, including those contraptions with sidecars, and they booted me (locked the cycle). I am NOT a fan of this hypocrisy where staff make things easy on themselves and have a double standard for others, as the place I parked would in no way interfere with anyone. Staff answer the phones only rarely if you need to call them. This caused us problems on 3 occasions. Gym is dysfunctional. One of the AC units in my condo was dysfunctional. The furniture was cheap and unacceptable. No trash cans were provided... only 2 tiny waste paper baskets which overflowed after just one meal, requiring us to take our trash up flights of stairs. The hill coming to the facility is steeper than any I've ever seen in my life. Not an issue, except when you book a van, which may sometimes refuse to come up there, as they bottom out on the paving. The price they charge for electricity is confiscatory. I practiced care in using the electricity but was still given a ridiculously high bill, the exact figure of which can't be quoted here because of expedia regs. Ditto cleaning fee. I'd never go again.
Mark
Stayed 5 nights in Oct 2024