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"good"

"Loved our room! Everyone was friendly and the onsen was remarkable. "

"The staff was incredibly helpful and kind, it’s a very authentic quaint location and extremely reasonably priced."

"Joetsu is such a beautiful city very rarely visited by foreigners. Go take a walk around the Takada Castle grounds and see all the variety of Giant Lotus flowers. See the amazing art at the museums. Also learn about Samurai history with Kenshin Uesugi!"

"The staff was friendly. Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."

"Many hot springs around. Need your own transport to get around. Went off season so maybe the dining options were limited. Good place to unwind though."

"Beautiful property lovingly cared for with a breathtaking mountain view. The kaiseki absolutely delicious!"

"Absolutely unique experience. If you want a fancy western style hotel, don’t stay here. If you want to have a genuinely Japanese experience, in an absolutely stunning area with some of the best snow I have seen in my lifetime, then add Kumanoyo to your list. Personally, I loved this place. "

"This was a unique stay in an extraordinarily beautiful location. Breakfast was great but the evening options for food was a bit limited."