Banyan Tree, Mai Khao hotels

"Love the property. We stayed in one of the renovated pool villas which was nicely done. We could see some parts of the resort needs renovation and updating. Warm and welcoming service. Housekeeping a little inconsistent and can be improved. Restaurant bookings also can be managed better. There could more choices of outlets for lunch and due to CNY, breakfast was a little chaotic, maybe open up one more outlet to accommodate the overflow of guests during breakfast? Beautiful setting and grounds....

"very good to family coming, with swimming pool, with water taxi to beach, plenty of food at mornong buffet, but sometimes drive out to shopping mall with serious traffic congestion."

"A beautiful resort, with wonderful service from the staff, and the villas are exceptional - you can lose yourself in them forever! I'll be back here. The differentiator, in my view, is the amazing service."