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Thistle Lancaster Gate

Hotel with a restaurant, steps from Kensington Gardens

Choose dates to view prices

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Family Room

  • Sleeps 3

Standard Double/Twin

  • Sleeps 2

Single Room

  • Sleeps 1

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About the area

Map
Lancaster Gate, Fla, London, England, W2 3NP

What's nearby

  • Kensington Gardens - 2 min walk - 0.2 km
  • Hyde Park - 9 min walk - 0.8 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Marble Arch - 4 min drive - 2.0 km
  • Oxford Street - 5 min drive - 2.6 km

Getting around

  • Queensway Underground Station - 6 min walk
  • London Paddington Station - 11 min walk
  • London (LCY-London City) - 60 min drive

Restaurants

  • ‪Halepi - ‬3 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬7 min walk
  • ‪Mandarin Kitchen - ‬6 min walk
  • ‪The Mitre - ‬5 min walk
  • ‪Pizza Pilgrims - ‬7 min walk

About this property

Thistle Lancaster Gate

Hotel near Hyde Park
Close to Kensington Gardens and Kensington Palace, Thistle Lancaster Gate provides a coffee shop/cafe, dry cleaning/laundry services and a bar. A gym, a business centre and a restaurant are available to all guests.
You'll also enjoy perks such as:
  • Limo/town car service, express check-out and ATM/banking services
  • A 24-hour front desk, a lift and barbecues
  • Free newspapers, multilingual staff and a porter/bellboy
Room features
All 390 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as high-speed Internet and free newspapers.
More amenities include:
  • Free toiletries and hairdryers
  • Premium channels, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • Pay films
  • Premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Thistle Lancaster Gate Hotel
Thistle Lancaster Gate London
Thistle Lancaster Gate Hotel London

Frequently asked questions

Is Thistle Lancaster Gate pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Thistle Lancaster Gate?

Check-in begins at 2 PM.

What time is check-out at Thistle Lancaster Gate?

Checkout is at noon.

Where is Thistle Lancaster Gate located?

Located in London City Centre, this hotel is within a 10-minute walk of Kensington Gardens and Hyde Park. Kensington High Street and Kensington Palace are also within 15 minutes. Queensway Underground Station is 6 minutes by foot and Lancaster Gate Underground Station is 7 minutes.

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Thistle Lancaster Gate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Ernst, München

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr zentral an der Victoria Station in unmittelbarer Nähe des Palastes gelegen.

Freundliches, hilfsbereites Personal. Gutes Hotel für Städtereise bei denen der Schwerpunkt außerhalb des Hotels liegt.

6/10 Okay

Indra, Wolfsburg, D

Liked: Cleanliness, staff & service

für Londoner Verhältnisse gutes Hotel

Ich würde dieses Hotel eher für jüngere Reisende empfehlen,die sparen möchten. Die Einrichtung der Zimmer, wie auch des Rezeptionsbereiches ist schon etwas mitgenommen und entspricht sicher nicht den neuesten Standards. Das wird aber durch den Preis, die sehr gute Lage (nahe U-Bahn Station) und die relativ neuen, gefliesten Bäder ausgeglichen. Das Service Personal ist sehr freundlich, jedoch sind die Englischkenntnisse teilweise nicht so gut.

6/10 Okay

Sanjoy, Aberdeen, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Nice location, hotel nothing special

Nicely located, about 5 minutes from a tube station and next to the park. Hotel looks lovely from outside but inside needs renovation. Single room size of a postage stamp. Staff took ages to check out, quibbling over alleged one pound use of mini-bar. Breakfast: restaurant overwhelmed by number of guests.

10/10 Excellent

Ann, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Room was clean and a nice size. Hotel staff friendly and very helpful

6/10 Okay

Jose, Washington DC

Conveniently located

It has a great location but needs to be updated.

10/10 Excellent

James and Marguerite, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location, quiet and comfortable, definitly stay again

Spacious room. Helpful and friendly Staff. They gave us early check in and were very helpful. Very close to Lancaster Gate Tube Stop. Hyde Park very close to Hotel. Beautiful Park for walking and enjoying nature. Bed was very comfortable. The bathrooms were spacious and plenty of hot water and good pressure. We enjoyed the amenities, for example, kettle, China Tea pot, tea bags and cookies.

6/10 Okay

Raymundo, Mexico

Not Impressed

Good location. Quiet, Clean.Average comfort.

8/10 Good

Sunil, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for Family

This was an excellent hotel. The family room provided an additional bed and was adequate for the 4 of us (with 2 small children). It was in a quiet neighborhood adjacent to the Hyde Park, and very close to both the subway station and the bus stop. It is generally close to all main London attractions.

8/10 Good

Chris, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with friendly service

I would recommend the Thistle Landcaster Gate as a good place to stay. The pluses are that the location on Hyde Park is very good, the surrounding neighborhood is nice, the hotel staff were very friendly and helpful, and the rooms are clean and quite well maintained. The only drawback was that both times we stayed there on this trip, neither of the hotel safes was working. The hotel definitely needs to install new safes with electronic keypads.

10/10 Excellent

Holly, Fort Collins, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel!

We were pleasantly surprised to find that this hotel was so nice for the cost. It was very well kept and clean. The shower was great - good water pressure AND there were heated towel racks! Hotel staff were friendly and helpful. I would definitely go back.

8/10 Good

Irtaza, Rawalpindi, Pakistan

Liked: Cleanliness, property conditions & facilities, room comfort

Good decent accomodation at decent price

Toilet plumbing was lacking as well as shower water pressure inconsistent. Otherwise a good value for money. Rooms reasonably spacious

6/10 Okay

Megan, Philadelphia

A fine hotel

The room was comfortable and found the staff to be friendly and responsive to any requests, helpful with information on local attractions, getting around London. Plumbing is uneven which may be typical for hotels, no fan to vent the bathroom. It was nice to have windows to open as it was warm at times at night. The only question regarding cleanliness is that it became obvious that the same teacups were recycled in our room(we had a crack in the one cup)and hope they were more than just rinsed. They also do not use sheets, but comforter for cover and wonder how they are cleaned. We had a beautiful view over Kensington Gardens.

4/10 Poor

Marcel, the Netherlands

Disliked: Property conditions & facilities, room comfort

No Curtains

Got a room without any curtains, which faced an emergency escape stair which was frequently used by the staff. When I complained about it, they were surprised there were no curtains and they would fix it, when i came back late that evening there were still no curtains.

8/10 Good

Matthew, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located

The Thistle is very well located for London close to Paddington, Hyde Park as well as two other underground stations.

8/10 Good

Moshe, Natanya Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a very good choose

Great location,close to underground stations(two) beautiful garden,great room,ask for a room with a view to the Hyde Park .

8/10 Good

Donna, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accomodations, reasonable price

The hotel is an older building, but nicely maintained. Our room had a view of Kensington Garden, but Bayswater Road can be very busy and noisy. We liked that there were several Underground stations nearby (within 3-4 blocks). Many small and interesting restuarants within a few blocks, as well. We would definitely stay there again. It's not luxurious, but more than adequate.

10/10 Excellent

Tonya, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply a lovely place to stay

We stayed two nights here in mid-Mar 2005; the beds were extremely comfortable; the heater worked exceptionally well; the view from our balcony was beautiful Hyde Park; the Lancaster Gate tube station was a scant 3 blocks away; the staff was incredibly knowledgable, helpful, and timely; We were very pleased with our accommodations and the service we received. Highly recommend!!

6/10 Okay

Diane, Sacramento, CA

Disliked: Property conditions & facilities

OK for the price

This hotel was a little cheaper than most of the others I considered. I've stayed there twice. We had to open the window because our floor (4th) was so hot. The plumbing is a little inconsistent. The location is OK - five minutes' walk to Queensway or Lancaster Gate.