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City Gate Serviced Apartments

4.0 star property
Apartments with kitchens, near Tower of London

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Photo gallery for City Gate Serviced Apartments

Full-sized fridge, microwave, coffee/tea maker
Full-sized fridge, microwave, coffee/tea maker
Iron/ironing board, free cots/infant beds, free WiFi
Full-sized fridge, microwave, coffee/tea maker
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Apartment, 1 Bedroom, Terrace

Highlights

Terrace
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Double Sofa Beds OR 1 Double Bed

Superior Apartment, 2 Bedrooms

Highlights

Separate dining area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
2 bedrooms
  • 68 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 4 Single Beds and 1 Double Sofa Bed

View all photos for Superior Studio Suite, 1 Bedroom

Iron/ironing board, free cots/infant beds, free WiFi

Superior Studio Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed and 3 Double Sofa Beds

View all photos for Superior Apartment, 1 Bedroom

Iron/ironing board, free cots/infant beds, free WiFi

Superior Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LCD TV
Washer/dryer
Sofa bed - single
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 3 Double Sofa Beds OR 1 Double Bed

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About the area

Map
234 Whitechapel Road, London, England, E1 1BJ

What's nearby

  • Brick Lane - 15 min walk - 1.3 km
  • Liverpool Street - 3 min drive - 1.6 km
  • Tower of London - 3 min drive - 2.0 km
  • Tower Bridge - 5 min drive - 2.3 km
  • London Bridge - 6 min drive - 3.3 km

Getting around

  • Whitechapel Underground Station - 5 min walk
  • Shadwell Station - 13 min walk
  • Heathrow Airport (LHR) - 72 min drive

Restaurants

  • ‪The White Hart - ‬1 min walk
  • ‪Costa Pronto - ‬3 min walk
  • ‪Mouse Tail Coffee Stories - ‬2 min walk
  • ‪Rinkoff's Bakery - ‬4 min walk
  • ‪The Blind Beggar - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Gate Serviced Apartments

Apartments with kitchens, near Tower of London
This apartment building features free Wi-Fi in public areas. Each apartment features a kitchen with a fridge and a microwave, plus a washer/dryer and an LCD TV with satellite channels. Added amenities include free WiFi, a sofa bed and a coffee/tea maker. Limited housekeeping is available.
City Gate Serviced Apartments offers 11 accommodations with washers/dryers and coffee/tea makers. This accommodation is furnished with single sofa beds. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a limited basis.

Languages

English

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Single sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Laundry

  • Washer/dryer

Pets

  • Service animals only (pets not allowed)

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: GBP 300.00 per week

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

City Gate Serviced Apartments Apartment London
City Gate Serviced Apartments London
City Gate Serviced Apartments
City Gate Serviced Apartments London
City Gate Serviced Apartments Apartment
City Gate Serviced Apartments Apartment London

Frequently asked questions

Is City Gate Serviced Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Gate Serviced Apartments?

This property doesn't offer parking.

What time is check-in at City Gate Serviced Apartments?

Check-in start time: 3:30 PM; check-in end time: 8 PM.

What time is check-out at City Gate Serviced Apartments?

Checkout is at 10 AM.

Where is City Gate Serviced Apartments located?

Located in Tower Hamlets, this apartment building is within 1 mi (2 km) of Brick Lane and Liverpool Street. Tower of London and Tower Bridge are also within 2 miles (3 km). Whitechapel Underground Station and Whitechapel Overground Station are within a 5-minute walk.

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City Gate Serviced Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 44 reviews
Rating 8 - Good. 15 out of 44 reviews
Rating 6 - Okay. 13 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 3 out of 44 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très décevant, ce n'est pas un vrai 4 étoiles !

Je ne comprends pas que cet appartement soit évalué à 4 étoiles et que Hôtel.com le recommande. À notre arrivée, la personne responsable n'était pas présente pour nous accueillir et ne répondait pas au téléphone ni au texto. Il faut payer comptant seulement. Une fois l'argent encaissé, plus possible de joindre une personne responsable. Aucun retour d'appel ou texto. L'endroit est très bruyant les murs sont en papier et il y a eu des party le vendredi et le samedi soir de 11h00 pm à 2h30 AM. Les ordures ont été ramassés seulement 2 fois en 10 jours, ce qui a attiré des rongeurs dans l'appartement. Nous avons été 2 jours sans papier de toilette et pour 5 personnes, nous avions une grande serviette et 2 serviettes à main... Les palmes des ventilateurs étaient gris tellement il y avait de la poussière. Je ne recommande pas cet endroit. C'est un attrape touriste.
Stayed 10 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No bedbugs, no cockroaches, friendly people working there, excellent kitchenette - but broken window blinds, one sheet per bed, the worst reno I have seen in years and beside a hospital, with medi-vac helicopters several times a day (and night), and ambulances 24/7. It has its positives (price...), but is a no illusions place to sleep.
Stayed 8 nights in Jul 2018

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a bit worried for the bad comments about the management of this place but I honestly have to say that our stay was very nice. The manager, Robert, was very friendly and helpful. The location is ok (for the price) and the conditions very good.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável e bem localizado

O local ao redor não é muito bonito, mas é seguro, perto do metrô, de um grande mercado e próximo do centro. Não tem elevador nem recepção, mas fomos muito bem recebidos pelo proprietário na porta do local comunicando com ele via Whatsapp.
Stayed 4 nights in Jun 2018

6/10 Okay

Earlybird

Liked: Staff & service
Disliked: Property conditions & facilities
the new manager is nice; but the property is noisy
Stayed 5 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appartamento ottimo per visitare Londra

Vicino alla stazione di Whitechapel del metrò e alla fermata omonima del bus 25 Spazioso per 4 persone, famiglia con 2 bambini considerando che siamo a Londra Non ha l'ascensore e la vicinanza dell'ospedale si fa sentire di notte, visto che le finestre sono vecchie ma l'appartamento è ben fornito sia per la parte cucina che bagno. Non avuto risposte alle mail ma il personale si è dimostrato sempre disponibile al telefono anche per un check in fuori orario Ringrazio la struttura per averci consentito di lasciare i bagagli l'ultimo giorno.
Stayed 4 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

wendy, Dunedin, NZ

Disliked: Staff & service, room comfort
Room was not suitable for six people, looked nothing like the photos, not enough real beds for six people, three chairs that pulled out into very hard beds, only two chairs at the dining table, one of the chairs was barely holding together. Would be comfortable for three people but not six. Property did not reply to any of the questions I posted.
Stayed 4 nights in Apr 2018

8/10 Good

Joacim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not impressed unfortunately

Ok so to start... My room wasn't the w one as shown in the picture. I had no curtains so the sun was streaming in early. I complained but nothing was done. Next a mouse kept me awake most of the 2nd night culminating in it climbing over my pillow at 2am! Needless to sat I didn't get any sleep. Complained but not much was done. They said they'd sent out an exterminator but there were no traps set. The price was bizarre. I paid one price to hotels.com but the receipt the apartment gave me was much less! So I don't know what's going on. The location was handy
Stayed 3 nights in Feb 2018

4/10 Poor

Ruthann, Los Angeles, CA

Disliked: Property conditions & facilities, room comfort

Nice staff, not so great everything else.

I feel the minimum you should be able to accomplish if you're renting out rooms for people to stay in is to have a working toilet seat. After complaining it still couldn't be fixed or replaced. They need to just buy a new toilet so that they can get a seat that fits it. Every time I sat down the toilet seat slipped off to the side, really aggravating . Paperthin walls, tile floors that make noise no matter if you're barefoot or in stilettos. The place really needs an overhaul. It served it's purpose for six days but I would never do it again.
Stayed 6 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Stephanie, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejlig hotel tæt på metro og centrum

Det var en fornøjelse at bo ved City Gates apartments. Værelset var rent og pænt. Værten var helt fantastisk og rengøringsdamerne var så søde og grundige. Servicen var helt i top og der manglede ikke noget. Hotellet er 5 minuter fra metroen og det tager ingen tid at komme ind til centrum. Generelt set, en skøn oplevelse for vores lille familie på 5. Mange tak for et dejligt ophold, City Gates apartments.
Stayed 4 nights in Oct 2017

8/10 Good

Mel, Exeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice clean apartment close to tube links.

I went with a group of friends and it was an ideal setting for a group get together. The apartment was spotlessly clean and had all the amenities needed for our stay. I would definitely book to stay here again.
Stayed 2 nights in Oct 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place for a family

One must understand that this is not a hotel/motel. This is an apartment with housekeeping only once a week. Thus, Small things like a garbage bin in the bathroom maybe missing and there will be the odd cracked or old piece of wood, etc. However, for the price we would have loved to stay here for a whole week and any future stay in Paris we will stay here. There are 2 bedrooms and an upstairs walk in kitchen/dining room living area. There is a full bathroom and another’s half bathroom and an ensuite washer. The kitchen has all the utensils which really helped us with supper and breakfast. True, it’s a good 35-40 minutes drive from the Champ Ellysis or Eiffel Tower, but we saved hundreds for staying here rather than the hotels downtown ans saved even more buying groceries down the street rather than eating out. Parking is also in an underneath parking lot that is very spacious and halfback empty.
Stayed 1 night in Oct 2017

10/10 Excellent

Kaye, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Clean with ample amenities...

Easy check in and made very welcome... apartment was very clean and comfortable .. would definitely stay here again... so close to the centre of town and excellent for the price.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Carlos, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Very good experience. Clean and comfortable apartment close to public transport. One supermarket at 100 metres. The staff is the most attend that I never see. Thanks a lot for a very good experience!
Stayed 5 nights in Sep 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Kleines hellhöriges Apartment

Das Apartment (Nr. 10) ist absolut hellhörig, man konnte morgens um 3 Uhr die Gespräche aus dem Nachbar-Apartment (Nr. 11) verfolgen. Der Schrank im Schlafzimmer war so wackelig, dass wir uns nicht getraut haben, ihn zu benutzen. Am Esstisch waren alle Beine locker, bei einem Stuhl war eine Querstrebe gebrochen, ein anderer Stuhl war mit Winkeln notdürftig repariert und wackelte ebenfalls. Das Treppenhaus ist schmal und sehr steil, sehr ungünstig für den Transport des Gepäcks. Die Küche schien relativ neu, allerdings gab es lockere Bretter, schiefe schleifende Schubladen, Schutzfolien zum Teil nicht einmal entfernt. Das Apartment ist unserer Meinung nach viel zu klein für die angegebenen max. 5 Personen, die Fotos täuschen über die Größe ganz gewaltig. Die zum Doppelbett versprochenen drei großen Schlafsofas waren in Wirklichkeit ein Schlafsofa, ein ausklappbarer Sessel und ein Klappbett. Leider hat der Wohnraum kein Fenster zum Öffnen, Lüftung nur durch das Schlafzimmerfenster bei geöffneter Schlafzimmertür möglich. Dieses Apartment könnet wir definitiv nicht empfehlen!!
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel - but simple

Nice hotel - but simple as expected before, booking everything fine. Rooms are very small but functional - bed comfort was very good. Additional breakfast was offered for a fair price which a applied for.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Very nice staff!! Nice size room!! Was nice to have a kitchen
Stayed 2 nights in Aug 2017

4/10 Poor

Joe, N Ireland

Disliked: Property conditions & facilities, room comfort

Very small

Expedia promised 1 double, 4 singles and a sofa bed. We got one double, 1 single, 2 sofa beds and the manager arrived with an additional small fold-up bed, which he could not unfold as it would have to be put in front of the front door. As a place for 3 or 4 people, it would be just about acceptable, But they rated this as "sleeps 6/7 people". Who ever did that needs to get a new job, because they definitely cannot rate accommodation. Photos make it look big, it is definitely not. WiFi was terrible. My daughter kept moving all over the apartment to try and get a signal, which she would regularly loos, and have to try and re-connect. We were on the top floor, maybe that had something to do with it.
Stayed 6 nights in Jul 2017

8/10 Good

Isabelle, Toulouse

Liked: Cleanliness, staff & service, room comfort

Très bon rapport qualité prix, situation idéale

Nous avons passé 6 jours en famille (à 5). Nous avons passé un très bon séjour. L'appartement est très bien situé, à deux pas du métro, plusieurs lignes de bus passent à côté. Nous avons pu faire toutes nos visites avec très peu de temps de transport. Il y a un supermarché Sainsbury juste en face ainsi qu'un marché indien tous les jours. L'appartement est assez bien équipé, il manque 2-3 choses dans la cuisine mais cela reste tout à fait convenable. La literie est très bonne. 2-3 points à savoir : les escaliers sont très raides et pour notre part nous étions logés au 4ème étage. Il y a un hôpital à côté et il y a donc assez souvent des sirènes d'ambulance mais nous avons tous très bien dormi car c'est plus calme la nuit. Nos serviettes de toilette ont été changées plusieurs fois pendant le séjour. Nous avons pu déposer nos bagages avant l'heure prévue. A 5 c'était bien, l'appartement est prévu pour 6, cela me paraît par contre juste (pour manger notamment)

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience, The flat was spacious and in good condition.
Stayed 1 night in Jun 2017

General hotel information

Hotel location
London
Star rating
4 star property
Nearest airport
London (LHR-Heathrow)
Accommodation type
Entire apartment
Nearby landmarks
Tower of London, Tower Bridge, London Bridge