4/10 Poor
Steven
Travelled with family
6 Aug,2024
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend. The apartment we were allocated did not have the room / beds confguration as per the photos on the Expedia website. Various apartments were described as Elite and Deluxe but all the photos were just jumbled up. Robindoor.com managed the check in. A few days before arrival they demanded a security deposit and photo ID of all the people staying at the apartment (including my children of 16 and 13) or they would not allow us to check in by not releasing the entry door code and lock box key code. The apartment floor was coverd in coarse black hair like someones dog had been groomed in the kitchen. Worst of all this was after the cleaner had just finished mopping the floor which meant no sweeping had taken place. Just mopping with the dirty mop that sat in the hallway. The bedroom carpet was dirty. Had never seen a hoover. When I rubbed my hand over teh barpet I could sweep up piles of clotted hair. I have pictures but they would make you sick. Would never stay here again. Stay away for your safety.
Steven
Stayed 1 night in Aug 2024