See all properties

Ruby Lucy Hotel London

4.0 star property
Hotel with a 24-hour front desk, steps from The Vaults

Choose dates to view prices

Photo gallery for Ruby Lucy Hotel London

View from room
Lobby
Bar (on property)
Exterior
Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is S$223
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Wow Room

Premium bedding, in-room safe, individually decorated

Wow Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Premium bedding, in-room safe, individually decorated

Cosy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Premium bedding, in-room safe, individually decorated

Nest Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

View from room

Loft Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Park Plaza County Hall London

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,080 reviews
The price is S$268
includes taxes & fees
23 Feb - 24 Feb
Park Plaza County Hall London
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
100 Lower Marsh, London, England, SE1 7AB

What's nearby

  • London Eye - 9 min walk
  • Big Ben - 12 min walk
  • Piccadilly Circus - 6 min drive
  • The British Museum - 6 min drive
  • Buckingham Palace - 7 min drive

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk

About this property

Ruby Lucy Hotel London

Upscale hotel near London Eye
Located close to The Vaults and Big Ben, Ruby Lucy Hotel London provides a bar. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, luggage storage and a water dispenser
  • A lift, coffee/tea in reception and a vending machine
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 75 individually furnished rooms boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • LED light bulbs, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Off site parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is Ruby Lucy Hotel London pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Ruby Lucy Hotel London?

As of 6 Feb,2025, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London on 9 Feb,2025 start from S$222.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Ruby Lucy Hotel London?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Ruby Lucy Hotel London?

Checkout is at 11:00 AM.

Where is Ruby Lucy Hotel London located?

Located in London City Centre, this hotel is within a 10-minute walk of The Vaults and London Eye. Big Ben and The Shard are also within 2 mi (3 km). Lambeth North Underground Station is only a 4-minute walk and Waterloo Underground Station is 8 minutes.

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 666 out of 901 reviews
Rating 8 - Good. 169 out of 901 reviews
Rating 6 - Okay. 38 out of 901 reviews
Rating 4 - Poor. 13 out of 901 reviews
Rating 2 - Terrible. 15 out of 901 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent location and great decor
Stayed 2 nights in Jan 2025

10/10 Excellent

dominique

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby Lucy hotel in London, the check-in service was terrific. Piotr made the process smooth and thorough. The attention and dedication in explaining the nearby points. I was fascinated with the room, very clean and aesthetic.
Stayed 6 nights in Dec 2024

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, lovely staff, and quiet rooms
Stayed 2 nights in Jan 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Issues with lighting in the bathroom.Could only have light on in bathroom if the room light was on Not good if you need to use bathroom in the night as I did. No information re operation of lights. Ridiculously small sink in the bathroom Good bar area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good hotel very convenient for Waterloo station
Stayed 1 night in Jan 2025

6/10 Okay

KAREN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at this property for 4 days in December 2024. While the location was great and the property itself is very nice, there were a few issues that significantly impacted our experience. First and foremost, we were without Wi-Fi in our room for the entire 4-night stay. While I understand occasional technical issues can occur, it was frustrating that this was not resolved during our time there. When we checked in, the maintenance staff arrived to address the Wi-Fi issue, which he said was a recurring problem from the previous tenants. After notifying the front desk that the WIFI was still not working on the day of check in, we were told various things, including that it had been fixed or that they were aware of the problem but there was nothing that could be done at that time or for the rest of our time there it turned out. It felt like our concerns were not taken seriously, and the responses we received seemed repetitive and impersonal. We were also informed that they could not move us to another room due to the property being fully booked, which added to the frustration. It's unfortunate that, this issue wasn’t resolved during our stay. Additionally, I was surprised by the layout of the property. To access our room, we had to walk through a bar area, which felt a bit strange. There is no front desk area.The bar staff, didn’t seem to engage with us in a welcoming way. A simple greeting or acknowledgement could have gone a long way to further the enjoyment of a holiday.

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

10/10 Excellent

roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, delicious breakfast and just attention to detail that sets it apart. Only issue for me is that the windows don’t open.
Stayed 1 night in Jan 2025

10/10 Excellent

Mrs M D, Leigh on Sea

Stayed 1 night in Jan 2025

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Staff were pleasant and very helpful. We had an early flight and we were able to check in early. We were lucky that the room was already available. Will surely stay here again!
Stayed 3 nights in Dec 2024

10/10 Excellent

K-Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very seamless process of checking in and out, staff are friendly. Hotel is located very conveniently beside Waterloo station which is a huge plus
Stayed 6 nights in Dec 2024

10/10 Excellent

Jayesh, North Brunswick

Liked: Cleanliness, amenities
Nice
Stayed 3 nights in Dec 2024

8/10 Good

Samantha

Stayed 1 night in Nov 2024

8/10 Good

WON YOUNG

Stayed 1 night in Nov 2024

8/10 Good

Aoife

Travelled with group
Liked: Cleanliness, amenities
The accommodation was lovely with everything being clean and comfortable, my only downside was the slow service in the bar, on our first night we ordered food and drinks, and the drinks took longer to prepare than the food, and anytime after that we order drinks it was really slow
Stayed 2 nights in Dec 2024

10/10 Excellent

Satvinder

Stayed 1 night in Nov 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good, coffee/tea facilities would be better in the room, the TV rarely worked, electrical issues they were trying to sort, had to ask staff to come up and sort when we wanted to watch TV. Bathroom could also do with a curtain, didnt really want to see my partner on the toilet. Staff helpful, nice hotel just a few niggles.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very friendly, room was comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for our visit Restaurants nearby Close to Waterloo and Euston stations Modern clutter free hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Alistair

Stayed 1 night in Oct 2024

10/10 Excellent

Denizze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Airam Vecchio

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I initially had a good experience, but my stay was marred by a series of unacceptable incidents. On both mornings, housekeeping knocked on my door at 8 AM, despite the Do Not Disturb sign being clearly displayed. On the first day, they even opened the door without waiting for a response. How outrageous and completely inappropriate is this? Additionally, I decided to extend my stay by one extra day and spoke to the receptionist to confirm the payment. She assured me there was nothing more to settle. However, the following morning, I was abruptly woken up by a loud knock at the door, as if it were an emergency. When I opened it, staff claimed I hadn’t paid and insisted I go downstairs immediately to settle the bill. To make matters worse, they even implied that “other guests have left without paying,” which was both disrespectful and insulting. This level of unprofessionalism and lack of respect for guests is completely unacceptable!

10/10 Excellent

Dayanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel, employees Guilherme and Gustavo so friendly a support staff. Good drinks and food and lovely breakfast and closer to everything like best tourist points
Stayed 2 nights in Oct 2024