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Lancaster Gate Hotel

3.0 star property
Eco-certified London hotel in London City Centre with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Bar (on property)
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is S$239
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort room, 1 double bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort room, 1 double bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Single Bed

In-room safe, desk, laptop workspace, iron/ironing board

Comfort Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

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The price is S$243
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
66-71 Lancaster Gate, London, England, W2 3NA

What's nearby

  • Hyde Park - 8 min walk - 0.7 km
  • Kensington Palace - 12 min walk - 1.1 km
  • Buckingham Palace - 7 min drive - 4.5 km
  • The British Museum - 9 min drive - 5.3 km
  • Big Ben - 9 min drive - 5.1 km

Getting around

  • Queensway Underground Station - 5 min walk
  • London Paddington Station - 10 min walk
  • London (LCY-London City) - 59 min drive

Restaurants

  • ‪Halepi - ‬4 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬6 min walk
  • ‪Mandarin Kitchen - ‬6 min walk
  • ‪The Mitre - ‬4 min walk
  • ‪Pizza Pilgrims - ‬7 min walk

About this property

Lancaster Gate Hotel

Eco-certified hotel near Hyde Park
Located close to Kensington Palace and Buckingham Palace, Lancaster Gate Hotel provides a bar. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), access to a nearby health club and multilingual staff
  • Meeting rooms, luggage storage and tour/ticket information
  • A 24-hour front desk, a lift and smoke-free property
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 196 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 13.50 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 13.50 per person
  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Frequently asked questions

Is Lancaster Gate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Lancaster Gate Hotel?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Lancaster Gate Hotel on 25 Nov,2024 start from S$238.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lancaster Gate Hotel?

This property doesn't offer parking.

What time is check-in at Lancaster Gate Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Lancaster Gate Hotel?

Checkout is at noon. Late checkout is available for GBP 50.

Where is Lancaster Gate Hotel located?

Located in London City Centre, this eco-certified hotel is within a 15-minute walk of Hyde Park and Kensington Palace. Buckingham Palace and The British Museum are also within 3 mi (5 km). Queensway Underground Station is 5 minutes by foot and Lancaster Gate Underground Station is 6 minutes.

Lancaster Gate Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 1000 reviews" "
Rating 8 - Good. 396 out of 1000 reviews" "
Rating 6 - Okay. 156 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Akemy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located. Two streets from the Garden, princes Diana memorial, walking distance from the science museum and Hyden park
Stayed 1 night in Oct 2024

10/10 Excellent

Oguz

Stayed 3 nights in Sep 2024

4/10 Poor

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Stayed 5 nights in Sep 2024

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service
The staff was very rude as well as not being helpful
Stayed 1 night in Sep 2024

4/10 Poor

Annemarie, Indianapolis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not have 8.2 stars. They took all the phones out the rooms, they turned on the heat when still in the 60s, you couldnt call when you had an issue, the only good thing was the lication and breakfast. We stayed at a hotel near by , but couldn't get rooms there. I will never be back to Lancaster Gate. While I was there I told them of issues, they sent me a nasty letter. The rooms were old. You had to flush the toilet like it any old water closet. You either burnt with the hot water in the shower or froze.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great hotel but had issues with the lack of hot water for showers and this didn’t seem to be a priority to have fixed - 4 days of lukewarm to cold showers
Stayed 4 nights in Aug 2024

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Lance did a great job lining up our travel around London.
Stayed 5 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We thoroughly enjoyed our stay at the Lancaster Hotel. London has recently been dealing with an increase in trouble with the recent protests and thefts; however, the hotel is located in a very safe-feeling neighbourhood. The room itself was clean, but our window latch was broken and we were located on the first floor which made us feel slightly uneasy. Other than that, we will certainly be staying here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The location of this hotel is great, but this hotel requires upgrading and modernisation. There was an issue with the hot water supply to my bathroom every morning.
Stayed 3 nights in Aug 2024

6/10 Okay

ken

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location. Walkable to multiple subway stations. Property is a little dated. Front desk said they are getting ready to renovate but not do anything about the plumbing. You have to have a special touch to flush the toilet as the plumbing is so old. Overall a good choice for the price and accessibility as we were never in the room.
Stayed 3 nights in Aug 2024

8/10 Good

lisa

Stayed 2 nights in Jun 2024

6/10 Okay

Doug

Travelled with group
Stayed 4 nights in Jul 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Liked: Staff & service
The bed was wonderful. I slept beautifully. They need to redo the carpets. They are full of stains and look dirty. They might not be, but that’s what they look like. Breakfast was mediocre. I felt there was a poltergeist running around my room because I could hear everything around me and I was in a corner room. Would I stay there again? Yes because of the price, no because of all the other things I mentioned.
Stayed 1 night in Jul 2024

10/10 Excellent

Cathrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very comfortable and in a great location!
Stayed 4 nights in Jul 2024

10/10 Excellent

Roma

Travelled with family
London break
Amazing stay beautiful location
London eye view
London eye view
Stayed 5 nights in Jul 2024

6/10 Okay

Helen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Great location for BST concert, nice area, easy and safe walk back. Hotel very dated, tired looking rooms, staff disinterested, shame could be amazing with a little tlc.
Stayed 1 night in Jul 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Enjoyed my stay. Great location near Hyde Park and restaurants.
Stayed 9 nights in Jul 2024

8/10 Good

CURT

Travelled with family
Liked: Cleanliness, staff & service
A very quaint hotel that seems to be in need of some updates, but overall clean, quiet and safe. Wish the twin beds would have been a little bigger.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great London location
Stayed 2 nights in Jun 2024

10/10 Excellent

John, New Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 3 nights in Jun 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Was close to a few tube stations as well as Hyde Park. Staff allowed us to check in early as well. Housekeeping made our beds and brought us clean towels each day.
Stayed 6 nights in Jun 2024

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Amenities
The front font of the hotel name on top of the entrance is missing an A and crumbling. I was unable to charge a tablet during the day as the cleaner switched off the switch that allowed charging.
Stayed 2 nights in Jun 2024

4/10 Poor

Mark

Business traveller
Disliked: Room comfort
Good location but poor value for money
Business trip. Staff were friendly. Good location. Very basic room. Price high. No breakfast included in stay. Glass in room steamed out so couldn’t see out of window. Cheap pillows z& bedding. Tiny rooms which were clean but quite old and tired. Bathroom tiny. No room service. Small limited bar. Location was the best bit. Massively overpriced for what it offers. I wouldn’t stay again.
Stayed 3 nights in Jun 2024