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Hotel Shepherds Bush London

3.5 star property
Hotel with a bar, steps from Bush Theatre

Choose dates to view prices

Photo gallery for Hotel Shepherds Bush London

Relax in a spacious room with a large bed, two nightstands, and a large mirror.
Enjoy a celebratory toast in style with champagne and elegant seating.
Staircase corridor with carpeted floor and wooden paneling.
Relax in a stylish room with a comfortable bed, sofa, and flat-screen TV.
Relax in our outdoor seating area, surrounded by twinkling lights and lively atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room (3 single beds)

Premium bedding, in-room safe, soundproofing, iron/ironing board

Triple Room (3 single beds)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Premium bedding, in-room safe, soundproofing, iron/ironing board

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.7 km
  • Olympia Conference and Exhibition Centre - 3 min drive - 1.8 km
  • Kensington High Street - 3 min drive - 1.8 km
  • Hyde Park - 8 min drive - 5.0 km
  • Marble Arch - 10 min drive - 5.2 km

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Five Guys - ‬5 min walk
  • ‪The Hoxton, Shepherd’s Bush - ‬2 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬3 min walk
  • ‪Tian Fu - ‬2 min walk

About this property

Hotel Shepherds Bush London

Hotel near Westfield London Shopping Centre
Located close to Bush Theatre and MATRADE Loftus Road Stadium, Hotel Shepherds Bush London provides a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A local area shuttle, express check-out and express check-in
  • 1 meeting room, a vending machine and luggage storage
  • Free newspapers, a TV in reception and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Shepherds Bush London include thoughtful touches, such as 24-hour room service and premium bedding, as well as amenities, such as free WiFi and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Fridges, free infant beds and coffee/tea makers

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

Is Hotel Shepherds Bush London pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Shepherds Bush London?

This hotel doesn't offer parking.

What time is check-in at Hotel Shepherds Bush London?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Shepherds Bush London?

Checkout is at 11 AM.

Where is Hotel Shepherds Bush London located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Bush Theatre and MATRADE Loftus Road Stadium. Westfield London Shopping Centre and Olympia Conference and Exhibition Centre are also within 1 mi (2 km). Shepherd's Bush Market Underground Station is only a 2-minute walk and Goldhawk Road Underground Station is 5 minutes.

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Hotel Shepherds Bush London Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 179 out of 432 reviews
Rating 8 - Good. 152 out of 432 reviews
Rating 6 - Okay. 56 out of 432 reviews
Rating 4 - Poor. 29 out of 432 reviews
Rating 2 - Terrible. 16 out of 432 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Excellent location ,24 hours reception ,amazing staff :)
Stayed 1 night in Jun 2025

10/10

We stayed here for 1 night for a concert at the near by O2, it is the perfect location. Right next to the tube stations, but not too close you hear the trains, great!
Stayed 1 night in May 2025

10/10

Cobbles were difficult for my friend with a walker. Lift out of order but they upgraded us to a king room on ground floor so we could be near each other. Extremely friendly and helpful.
Stayed 2 nights in Jun 2025

6/10

Overall the stay was pleasant, we were only booked for one night so the room we had (4 people sharing) was ideal. At night the property was nice and quiet however in the morning due to us being in the basement area of the hotel it was very noisy above, you could hear all movement above us. Also the plumbing was very noisy so flushing the toilet in the night was a concern for waking others in the room. We were also surprised to find a member of staff letting themselves into our room at around 0730 which woke us all up. I would stay here again however i wouldnt want to be in the rooms downstairs
Stayed 1 night in Jun 2025

6/10

Very good location matching that requirement. Reception staff pleasant and helpful. Although generally clean it was a basic room smelling a bit of damp or poor ventilation. (Room was at back of hotel and while on same ground level as reception seems to be a basement at back.) Shower didn’t drain properly, no plug in sink, no iron or ironing board although rooms should apparently have them. Perhaps I was unfortunate with the room but although a budget hotel still seemed overpriced for what was delivered.
Stayed 1 night in Jun 2025

10/10

Incredibly friendly and helpful staff. Room did everything that it needed to do. Would’ve been good to have a lamp in the room, as it was a basement room so no natural light - and the ceiling lights were a little overbearing. All round great hotel tho! Surrounding area isn’t the best, but that’s no fault of the hotel.
Stayed 1 night in May 2025

10/10

Great clean hotel behind Shepherds Bush Market tube station and opposite the market. Helpful staff. Quiet. Good sleep. Very affordable. Access for me on my foldable mobility scooter was difficult so we used the side emergency door with a step up. Accessible room on the ground floor and really good with walk in shower etc.
Stayed 1 night in Apr 2025

10/10

Brilliant central hotel. Rooms clean comfortable, with everything needed. Good stocked bar and decent prices. Staff were great. Early check-in aswell because our room was ready. Highly recommend 👌
Stayed 1 night in Mar 2025

10/10

The room was lovely and had everything you’d want and expect for an overnight stay. It was very clean and comfortable.
Stayed 1 night in Feb 2025

10/10

Friendly helpful staff, clean and comfortable stay
Stayed 2 nights in Sep 2024

8/10

Great hotel, clean and easy to get to from transport links.
Stayed 1 night in Sep 2024

10/10

Great stay
Stayed 1 night in Apr 2024

6/10

The room was below ground with no fresh air. Had a strong smell of bleach when entering. Room was clean and shower was very good. Location is very good.
Stayed 2 nights in Dec 2024

4/10

It’s rundown. Mattress was terrible. Too hot. Very loud. Lift broken. After my first day my key did not work.
Stayed 2 nights in Mar 2025

10/10

Very close to subway stop. Room was clean comfortable and staff was very nice.
Stayed 1 night in Sep 2024

10/10

Night over when going to a gig. The hotel is very near Shepherds Bush Market tube and westfields. Friendly welcome and nice little bar in reception. Clean room.
Stayed 1 night in Nov 2024

10/10

Great hotel, perfect location, friendly staff and easy check in.
Stayed 1 night in Nov 2023

6/10

Pictures Are much better than the real hotel. Our room didn‘t had any daylight. Our window was directly near a wall in the basement.
Stayed 1 night in Jan 2025

10/10

Very helpful staff and informative. The rooms were clean and tidy and suitable for short stays with family and friends.
Stayed 2 nights in Aug 2024

10/10

Staff very polite and helpful! Rooms were very clean and great location for getting around London!
Stayed 3 nights in Jan 2024

10/10

Fantastic hotel, have been staying for years, would rate 100%.
Stayed 1 night in Jan 2024

8/10

Great location near by town centre.
Stayed 2 nights in Feb 2024

10/10

Clean, comfortable and friendly service. Well connected for travel and dining out.
Stayed 3 nights in Aug 2024

8/10

The hotel is small with no lift, not the best area but it is conveniently located near the underground and above ground transportation. It is located in Zone 2, so transportation is a bit more expensive if you plan to spend a significant time doing a lot of touristy things in Zone 1. It's a diverse area with an assortment of places to eat in walking distance. Staff was friendly and helpful.
Stayed 3 nights in Dec 2024

10/10

Very hospitable staff and just by shepherds bush market station. Accepting dogs is a great plus.
Stayed 2 nights in Jul 2024