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Eaton Square Hotel

2.5 star property
Hotel with a 24-hour front desk, near Buckingham Palace

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Photo gallery for Eaton Square Hotel

Premium bedding, blackout curtains, iron/ironing board, cots/infant beds
Front of property
Coffee and/or coffee maker
Property entrance
Staircase

Reviews

4.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Twin Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Private Bathroom (external)

Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Double Room, Private Bathroom (external)

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Double Room

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Premium bedding, blackout curtains, iron/ironing board, cots/infant beds

Single Room

Highlights

Connecting rooms available
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Coffee/tea maker
Daily housekeeping
Iron/ironing board
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
50 Ebury Street, London, England, SW1W 0LU

What's nearby

  • Victoria Station Travel Information Centre - 7 min walk
  • Buckingham Palace - 15 min walk
  • Hyde Park - 17 min walk
  • Big Ben - 5 min drive
  • Piccadilly Circus - 5 min drive

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Victoria Railway Station - ‬3 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪The Clermont Hotel, Victoria - ‬6 min walk
  • ‪Leon - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Eaton Square Hotel

Hotel near Buckingham Palace
Close to Sloane Square and Hyde Park Corner, Eaton Square Hotel provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), express check-out and a 24-hour front desk
  • Laundry services, multilingual staff and luggage storage
  • A front desk safe
Room features
All guest rooms at Eaton Square Hotel include comforts, such as premium bedding, in addition to
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Showers and free toiletries
  • Coffee/tea makers and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 10 per person

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from noon - noon
The check-in location differs from the property location; go to: [Tophams Hotel, on 24-32 Ebury Street]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50.00 per day.
Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 25 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 10 per person
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: GBP 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Belgravia Mews
Belgravia Mews Hotel
Belgravia Mews Hotel London
Belgravia Mews London
Eaton Square Hotel London
Eaton Square Hotel
Eaton Square London
Eaton Square Hotel London, England
Eaton Square Hotel Hotel
Eaton Square Hotel London
Eaton Square Hotel Hotel London

Frequently asked questions

Is Eaton Square Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eaton Square Hotel?

This property doesn't offer parking.

What time is check-in at Eaton Square Hotel?

Check-in begins at 2 PM.

What time is check-out at Eaton Square Hotel?

Checkout is at 11 AM.

Where is Eaton Square Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Victoria Station Travel Information Centre, Buckingham Palace and Sloane Square. Hyde Park and Hyde Park Corner are also within 1 mile (2 km). Victoria Underground Station is 7 minutes by foot and London (ZEP-Victoria Train Station) is 7 minutes.

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Eaton Square Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 15 out of 421 reviews
Rating 8 - Good. 65 out of 421 reviews
Rating 6 - Okay. 97 out of 421 reviews
Rating 4 - Poor. 107 out of 421 reviews
Rating 2 - Terrible. 137 out of 421 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Great location right down the road from Victoria station and friendly staff who allowed us to check in early as our room was ready. The room was comfortable with a nice bathroom facilities. The breakfast was minimal in what was left at 9 am, with breakfast finishing at 10 am.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Our experience and stay in the Eaton square hotel are understandable with the hotel being under new management and undergoing slow but steady upgrades a renovations good luck
Stayed 2 nights in Jan 2019

2/10 Terrible

yong joon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악
최악
Stayed 1 night in Dec 2018

8/10 Good

Anders

Stayed 2 nights in Dec 2018

8/10 Good

Bahare

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2018

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
New management saved us
Previous management took our money and ran. Overbooked shabby hotel with tiny rooms. Building owner brought in their staff to help us at the hotel next door, Topham Hotel and they were fabulous, Christina and Anna thank you for your hospitality.
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

2/10 Terrible

DD, London

Disliked: Property conditions & facilities
Would not stay here again, nothing like the pictures shown!
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location doesn't make up for the rest
On check in, the agent tried to upsell me to the "sister" hotel (where the service desk is) stating that the other hotel was "much nicer". When I turned them down they took me to a basement room in the Eaton Square building down the street. WiFi was sketchy and didn't cover the whole room. Later I discovered there were no towels, and phoned the desk. They told me to go back to the other hotel to collect my own towels. There were cobwebs on the lights, and very dirty grout in the shower. The carpet on the stairs to the room is frayed, and the paint on the walls throughout is old and chipped. The kicker was listening to the rats in the walls. I'm not making that up -- I took a video of the sounds.. chewing and chirping. On the other hand, the location is great. I could walk everywhere I needed to be. That said, I wouldn't stay here again.
Stayed 2 nights in Oct 2018

6/10 Okay

Michelle, Aarhus, Denmark

Liked: Property conditions & facilities, room comfort
Levede ikkebhelt op til forventningen. Badeværelset var ikke at prale af, og værelserne var noget mindre ind hvad indrykket blev via billeder
Stayed 2 nights in Oct 2018

2/10 Terrible

Dan, Siracusa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gent.ma Expedia, ancor prima di recensire l'albergo, la recensione la faccio a voi, ed inizio con una domanda: Come fa un'azienda come la vostra ad accettare la collaborazione di una "struttura" palesemente scorretta e ingannevole come la EATON SQUARE HOTEL? Veniamo ai fatti, foto fuorvianti, condizioni delle camere proposte da fuori legge, per lo meno in Italia, a Londra a questo punto non lo so. In una delle camere, nel seminterrato, le pareti erano grondanti di acqua, quasi come se qualcuno le avesse appena bagnate con abbondanti secchiate di acqua, questa umidità, si estendeva in più pareti da circa 1.60 metri al pavimento, ed ovviamente comprendeva anche zone delle pareti in cui vi erano prese elettrice, una roba del genere in Italia sarebbe dichiarata INAGIBILE per rischio incendio e chiusa. Purtroppo questa è l'unica stanza in cui non ho potuto fare foto, si sono badati bene dal chiuderla non appena hanno capito che io li non ci avrei mai dormito a costo di dormire per strada. L'altra camera proposta, aveva un bagno esterno fatiscente, molta umidità sparsa, diciamo la copia della camera precedente, ma senza pareti bagnate. A questo punto torniamo nella Hall, e li comincia una lunghissima trattativa, per proporci due camere diverse, a loro dire più costose, ed il prezzo da pagare sarebbe stato di circa 460€ in più per entrambe le camere in totale. Continuerò il racconto in una mail, perché qui ho terminato lo spazio a disposizione
Stayed 3 nights in Oct 2018

4/10 Poor

Milton Modesto

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A localização é perfeita, próximo à estação de trem e metrô Victoria.
Stayed 3 nights in Oct 2018

2/10 Terrible

Stephanie, Grimsby

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Absolutely terrible - en-suite is a dirty smelly wet cupboard- literally- no cover over the mattress under sheet the throw had a suspicious stain on it flaking pint no head board - will never use again
Stayed 1 night in Oct 2018

2/10 Terrible

Fabian, Ludwigshafen

Disliked: Cleanliness, property conditions & facilities, room comfort
Zimmer entspricht nicht den Bildern, die auf der Seite gezeigt wurden. Frühstück ist das Geld nicht wert. Upgrade wurde angeboten, aber nicht wahrgenommen
Stayed 4 nights in Oct 2018

2/10 Terrible

Robert, Pembroke, Bermuda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only positive about this hotel is the proximity to Victoria station. Otherwise, 1. The reception is not manned by an actual person at 8pm. You need to walk 5 doors down the street. 2. The room I was eventually shown was down in a deep, narrow stairwell to the basement. 3. The furniture in the room was old, dated and mismatched. 4. I did not see any amenities i.e. tv 5 The bathroom was not worth looking at. 5. No WiFi The sister hotel 5 doors down the street was the Tomphas I believe. I was offered a room there as an alternative. 1. The staff were cold and sulky 2. The room was on the ground level but one had to walk down a narrow, winding corridor, littered with vacuum cleaners, tools and other debris. 3. The furniture and bathroom was a bit better however there were stains everywhere, mould, marked walls and the 'twin bed' were two single beds that separated if you leaned on the middle. 6. I inquired about the tv not working. The gentleman receptionist told me he'd send a technician. 45mins later the female receptionist tells me that tv is out in the whole building and wouldn't be fixed until the morning. She was quite unapologetic. 7. They had the gall to charge me an extra £100 for the change. So i paid approx $260 to sleep in a filthy, cramped dump. 8. Yes, an 8th: No hot water in the shower so i bathed from the sink, standing on the floor.
Stayed 1 night in Sep 2018

2/10 Terrible

Janette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et hotel du bør undgå
Da vi ankom til hotellet kl 14.15 da måtte vi vente til ca. 14.45 på at få vores nøgler til vores værelser og receptionisten var ikke særlig i mødekommende og venlig. Da vi fik vores værelser var de beskidte og meget nusset bade cabinen var meget gammel beskidt og der lugtede ikke godt. På et af værelserne kunne man ikke åbne noget vindue. Så der var meget indelukket. En af sengene havde en meget slidt madrass. Gardinerne kunne ikke trækkes for da de var gået i stykker. Om morgen opdagede vi at vi ikke kunne komme i bade da bruserne ikke virkede. Vi sagde det til receptionen som indrømmede at det ikke virkede og ville i første omgang spidse os af med 4 gange engelsk brekfast men dette sagde vi nej til da vi ønskede et værelse med bad. Det fik vi så endelig men værelset var også beskidt og der lugtede gammelt og indelukket. Badet virkede men madrassen i sengen var meget gammel og slidt. Og vinduet kunne ikke åbnes . Vi kan på ingen måde anbefale dette hotel. Det eneste der var super godt var, beliggenheden meget tæt på Viktoria station
Stayed 2 nights in Sep 2018

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Karen

Liked: Property conditions & facilities
The hotel is excellently situated, and the service was adequate, it is just showing its age 😀
Stayed 1 night in Sep 2018

2/10 Terrible

JOANNA, ATHENS GREECE

Disliked: Cleanliness, property conditions & facilities, room comfort
very disappointing experience
I stayed for one night at this hotel instead of five I had originally planned. First room they gave me, had an electricity malefaction (couldn't turn on the lights). Second room was very small with no bathroom inside!!!! Third room was down the basement, dirty bathroom, dirty bed sheets, even something that looked like blood stain on the wall!!!! I have pictures to prove all I am saying. And I was paying for a big double room with bathroom, view, etc I understand they have one or maybe two renovated rooms, they show on internet sites, bur the rest of the hotel is old, dirty, overpriced.
Stayed 5 nights in Jul 2018

4/10 Poor

Victor Manuel

Hotel sin mantenimiento, buena ubicación
Buena ubicación. El colombiano de la recepción fue muy amable, extraordinario calidad de servicio. El Indu de la recepción fue déspota y grosero. El cuarto muy sucio, la cama muy floja, no funcionaba el elevador, era complicado cerrar la puerta del cuarto. En general le hace falta mucho mantenimiento al hotel. El desayuno cumplio. Cerca de la estación de metro Victoria
Stayed 2 nights in Jul 2018

2/10 Terrible

Coirey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolute nightmare and disgusting hotel
This hotel is a disaster!!! Every single time I passed through the lobby someone was complaining about something (dirty, doesn't match the pictures, washroom is not connected, no wifi). Personally from our experience the first room we were put in did not have Air conditioning or wifi. The room was dirty and grungy. The shower had mold on every wall. We requested a different room and that room was just as dirty with a broken A/C unit. Tiles in bathroom were also dirty. By far the most disgusting thing was a blood stain on the wall in plain site. The only great thing about this hotel was the night manager Andrew. He was so helpful and did everything he could for us to make the stay bearable. I never been in a hotel this bad before in my life. I hate doing reviews but I needed to let the public know so they do not spend a lot of money on a half a star hotel.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Place was a dump. I understand you get what you pay for but good grief. Immediately saw AC hadn’t worked in what was probably years. There was a bandaid on one of the walls. Place looked dirty from top to bottom. We considered just eating the money and finding another place - but for tourists, it’s location in central London was too good. We used it only for sleeping, and even that was too much.
Stayed 3 nights in Jul 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not like the pictures
The one big positive about this hotel was the location. One block from Victoria station, and close to Westminster Abbey/Buckingham Palace. However, I would definitely recommend finding another place to stay. The room was in poor condition, with several outlets not working, and stains on the celing and walls. There were a shower and sink in the room, but the water temperature would change without warning. But probably the most frustrating part of this experience was that the pictures of the room were not reflective of the room itself. It was much smaller and significantly less clean than in the pictures presented. Finally, the room was extremely hot. We had the window open all the way, but as the rooms are on the second and third floors, they are extremely warm.
Stayed 2 nights in Jul 2018

2/10 Terrible

k, leiden

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
De locatie was goed.
Alleen de locatie was goed. De rest was verschrikkelijk. Ik was gewaarschuwd maar dit overtrof alles. Lekkend toilet. Zodat de urine over de vloer liep
Stayed 3 nights in Jul 2018