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citizenM London Victoria Station

4.0 star property
Property with a 24-hour business centre, near Buckingham Palace

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Exterior
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is S$214
includes taxes & fees
5 Jan - 6 Jan,2025

Room options

View all photos for King Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Premium bedding
Blackout curtains
Fan
Pillow-top bed
Private bathroom
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1808)
The price is S$237
includes taxes & fees
7 Jan - 8 Jan,2025
Hotel Riu Plaza London Victoria
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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Hyde Park - 16 min walk
  • Big Ben - 20 min walk
  • Piccadilly Circus - 6 min drive

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London (LCY-London City) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

Upscale property near Buckingham Palace
Located close to Westminster Abbey and Big Ben, citizenM London Victoria Station provides a free daily manager's reception, a coffee shop/cafe and a bar. The on-site restaurant, CanteenM, offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour business centre.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk and a front desk safe
  • Luggage storage, a lift and coffee/tea in reception
  • A water dispenser, smoke-free property and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff and proximity to public transport
Room features
All 226 rooms include comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Is citizenM London Victoria Station pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Victoria Station?

As of 31 Dec,2024, prices found for a 1-night stay for 2 adults at citizenM London Victoria Station on 5 Jan,2025 start from S$213.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Victoria Station?

This property doesn't offer parking.

What time is check-in at citizenM London Victoria Station?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Victoria Station?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is citizenM London Victoria Station located?

Located in London City Centre, this property is within a 5-minute walk of Victoria Palace Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Hyde Park are also within 1 mile (2 km). Victoria Underground Station and London Victoria Station are within a 5-minute walk.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1162 out of 1521 reviews" "
Rating 8 - Good. 271 out of 1521 reviews" "
Rating 6 - Okay. 53 out of 1521 reviews" "
Rating 4 - Poor. 16 out of 1521 reviews" "
Rating 2 - Terrible. 19 out of 1521 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Rahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful. Buffet breakfast had limited choices. Area around the premises was not very nice.
Stayed 3 nights in Dec 2024

10/10 Excellent

mazen ahmad maher

Liked: Cleanliness, staff & service, property conditions & facilities
contemporary, youth and great location
Stayed 5 nights in Dec 2024

8/10 Good

Claire

Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Maribel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well-maintained, with modern rooms featuring technology to adjust lighting and blackout settings. The rooms are cozy, and the common areas provide a great space to relax. Food and drinks are available 24/7, and the staff is incredibly friendly, ensuring a memorable stay. I highly recommend this hotel and will definitely return. The only downside, which isn’t the hotel’s fault, is the presence of some homeless individuals across the street. While it’s a city issue, the area is a bit untidy, which made us feel a bit unsafe at times. However, they kept to themselves and didn’t cause any trouble.
Stayed 5 nights in Dec 2024

10/10 Excellent

singer_pianist@hotmail.com

Liked: Staff & service, property conditions & facilities
Staffs r friendly, impeccably helpful. However, I didn’t know there is no cleaning in the 3 nights stay which is a bit ….. breakfast is hot ( the sausage cooked to perfection with caramelised scrips skin n scramble egg is velvety buttery with chive on top! Coconut yoghurt , mozzarella balls,fresh blueberries etc) in European standard is good ! Neighbourhood around the hotel is scary, many homeless around. Transportation is convenient. Take Heathrow express then bus 36 ( if the train hasn’t started )
Stayed 3 nights in Dec 2024

10/10 Excellent

Saurabh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located, very close to the Victoria tube station. Walkable from the Buckingham palace, National gallery etc. Hotel lobby is a lively place with a bar, cafe and lot of seating for working and lounging. Rooms are well thought out: clean and comfortable. Blinds/lighting/temperature could be controlled via provided iPad or mobile app. The rooms felt a bit cramped though. Overall, would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, but recently have felt unsafe walking around the area surrounding the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

James Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Cody Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Good location being so close to Victoria Station and quite a few very good dining options. Would definitely stay here again. Only real downside is the bed is up against the window, so if you are traveling with a partner, one of you would have to climb over the other in the middle of the night - though that seems to be a theme in London
Stayed 5 nights in Dec 2024

10/10 Excellent

Antoniette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to transportation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nakia Dupresha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Clean Awesome staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was grear. The shower was the best . The bed was very comfortable.
Stayed 6 nights in Dec 2024

6/10 Okay

Lina Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christiana Rose Lalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at citizenm. It was right by everything and I’ve always felt safe, especially at night. They also had everything that I needed for my few day stay. I would love to stay here again when I’m back in London!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2024

2/10 Terrible

Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

MAURICIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Stayed 1 night in Nov 2024

10/10 Excellent

Genghua

Travelled with family
Very good experience staying in the citizenM hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Richard, Monument

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Friendly staff. Love the concept. The room was smaller than I anticipated but it was very nice.
Stayed 2 nights in Nov 2024