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Chalet Ivy Hirafu

3.5 star property
Ski hotel with a free shuttle to the slopes

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Ivy Hirafu

Premium bedding, down duvets, in-room safe, desk
Front of property
Hot springs
Lobby lounge
Flat-screen TV, DVD player

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is S$174
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
2 bedrooms
  • 71 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room - Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Premium bedding, down duvets, in-room safe, desk

Deluxe Onsen Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Village View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room - Village View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
4 bedrooms
Premium bedding
  • 223 sq m
  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 2 Single Futons

View all photos for Superior Room - Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Hirafu View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room - Courtyard

Premium bedding, down duvets, in-room safe, desk

Superior Room - Courtyard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Suite with Hirafu Mountain View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Suite with Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room with Courtyard View

Shower, free toiletries, hair dryer, slippers

Superior Room with Courtyard View

  • Sleeps 2
  • 2 Single Beds

Deluxe Onsen Suite with Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Village View

Shower, free toiletries, hair dryer, slippers

Deluxe Room with Village View

  • Sleeps 3
  • 2 Single Beds

Grand Deluxe Onsen Suite with Mt.Yotei View

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room with Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room with Mt. Yotei View

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room with Hirafu Mountain View

  • Sleeps 3
  • 2 Single Beds

View all photos for One Bedroom Suite with Mt. Yotei View

Shower, free toiletries, hair dryer, slippers

One Bedroom Suite with Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Double Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed

Superior King Room With Mt.Yotei View.

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Onsen Suite With Courtyard View

  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Suite With Courtyard View

  • Sleeps 3
  • 2 Single Beds

Deluxe Onsen Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe King Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Deluxe King Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

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The price is S$140
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk - 0.1 km
  • Kutchancho Asahigaoka Ski Area - 10 min drive - 7.3 km
  • Niseko Annupuri Gondola - 12 min drive - 10.6 km
  • Niseko Annupuri International Ski Area - 16 min drive - 12.4 km
  • Niseko Hanazono Resort - 21 min drive - 7.5 km

Getting around

  • Kutchan Station - 9 min drive
  • New Chitose Airport (CTS) - 118 min drive

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

Chalet Ivy Hirafu

Hotel near Niseko Mountain Resort Grand Hirafu
Free English breakfast, an indoor mineral hot spring (onsen) and a terrace are just a few of the amenities provided at Chalet Ivy Hirafu. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski equipment hire. Treat yourself to spa services, such as reflexology, a body treatment or a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and laundry facilities.
You'll also find perks such as:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and babysitting (surcharge)
  • Luggage storage, a vending machine and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms offer comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with satellite channels and DVD players
  • Balconies, fridges and childcare services

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Return airport shuttle (surcharge) during limited hours
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Apres Lounge
  • HirafuZaka

Family friendly

  • DVD player
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Aromatherapy
  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 2 buildings
  • 6 floors
  • Built in 2012
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 9950.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9950.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Is Chalet Ivy Hirafu pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Chalet Ivy Hirafu?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Chalet Ivy Hirafu on 24 Nov,2024 start from S$173.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chalet Ivy Hirafu?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Chalet Ivy Hirafu?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chalet Ivy Hirafu?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Chalet Ivy Hirafu provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Chalet Ivy Hirafu located?

Located near the slopes, this Kutchan hotel is situated in the mountains, within 1 mile (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu, and is convenient for winter sports, such as cross-country skiing and snowshoeing. Annupuri and Noasc are also within 3 miles (5 km).

Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 227 out of 292 reviews" "
Rating 8 - Good. 58 out of 292 reviews" "
Rating 6 - Okay. 3 out of 292 reviews" "
Rating 4 - Poor. 3 out of 292 reviews" "
Rating 2 - Terrible. 1 out of 292 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIN FERN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner and breakfast were sumptuous and superb. Waiters were very attentive and provided maximum attention. Place is very clean and new.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Stayed 5 nights in Mar 2024

8/10 Good

John Kang Ming, Mid -Levels

Good overall services
Stayed 4 nights in Mar 2024

8/10 Good

Swee kiang

Stayed 11 nights in Feb 2024

10/10 Excellent

Diana

Travelled with partner
Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.
Stayed 6 nights in Feb 2024

10/10 Excellent

Mychall

Stayed 4 nights in Feb 2024

10/10 Excellent

shing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided exceptional services beyond expectations.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jackson, Bellaire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.
Stayed 4 nights in Jan 2024

8/10 Good

Isaac Heen Teng

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Niseko ski hoyel
Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.
Onsen
Lobby
Front of hotel
Hotel to ski hill at night
Stayed 14 nights in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Guanson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in perfect location
The location is perfect whether you are at Hirafu for skiing or exploring the town. All the staff were very helpful and almost everyone spoke good english. My family had a half board package and food was excellent especially their brealfast. I will definitle go back to this hotel if i have to back in Hirafu. I cannot think of any negative concern because everything was perfect including the room, onsen and facilities. If i have to complain then it would be the price. But then we came in at peak season so all hotels in Hirafu are ridiculously high. Kudos to all the staff and management.
Stayed 3 nights in Jan 2024

10/10 Excellent

Steven Yu Hsiang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Therese Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Everything and everyone were perfect!
Stayed 2 nights in Nov 2023

10/10 Excellent

C S Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but it has all the things that I needed. The staff are all very friendly and helpful especially Rou Hang. She’s the best :)
Stayed 3 nights in Apr 2023

10/10 Excellent

MA. MARNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The staff were very helpful and accomodating.
Stayed 3 nights in Mar 2023

10/10 Excellent

ZHUIZHUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!
Stayed 7 nights in Mar 2023

10/10 Excellent

Shiu Tung, Toronto

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service & food quality, perfect location to start a ski day
Stayed 6 nights in Mar 2023

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel is conveniently located and the on-site restaurant is good, considering the difficulty in getting reservations outside. The early morning snow clearing noise of the parking lot (5:30 AM) was unappreciated. Considering the price of the hotel, it is poorly managed and service needs more training.
Stayed 6 nights in Feb 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!
Stayed 7 nights in Feb 2023

10/10 Excellent

David, Cheltenham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful. The shuttle service to the slopes made it somewhat lazy! It was only a short walk!!

10/10 Excellent

jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was wow-ed the moment I stepped into the property. Small, cozy but tastefully designed. Rooms were of a decent size. Good spread for morning breakfast. Lovely, spotless in-house onsen (although it can feel a bit creepy as most times, I was the only person there. Would have been great if there was soft piped-in music, but I reckon that might not be the Japanese way). The best parts of the property were 1) its staff especially Rou Hang. She was extremely welcoming and helpful. Our stay was made so much more pleasant and comfortable due to her. Thank you Rou Hang!; 2) the complimentary shuttle service. While close to the gondola base, it would have been tough to walk there with all our gear. The hotel also provided a scheduled shuttle service between 5.30pm-9(?)pm to the Kutchan area. This expanded our dinner options greatly as food while plentiful in Hirafu Village, was expensive and likely unavailable if you didn't make reservations months in advance! PS: The hotel is also just a stone's throw away from Tonzanken. Best ramen in Hirafu. But be prepared to wait in line!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing. The staffs are extremely helpful and friendly. Breakfast is the best in town!
Stayed 5 nights in Dec 2022

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with nice view. Staff are helpful. Nice breakfast.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
It was amazing. The staff, at the front desk and the restaurant, were extremely helpful.
Stayed 2 nights in Dec 2022